Seller Success Stories 3 min read
How Shiprocket Fulfillment Helped Home Health & Wellness Brand Dr. Trust in Timely Delivery of Products
April 8, 2021 by Rashi Sood - 3 min read
The importance of home health and wellness equipment is undeniable during the recent worldwide pandemic, COVID 19. The coronavirus has entirely changed the way the home healthcare industry works. The home healthcare equipments have helped treat mild symptoms at the home.
COVID-19 has broadened the market for home healthcare and wellness brands, enabling them to help people battling with the virus at home. Many COVID-19 patients with mild symptoms recovered at their homes with the help of home healthcare equipment.
Not just during the pandemic, home healthcare has a critical role to play in our otherwise daily life as well. Patients with chronic disease can be treated at home effectively with home healthcare equipment, along with specialized nursing.
About Dr Trust
Dr. Trust is leading home healthcare and wellness brand. It is a flagship brand of Nureca Ltd and its brand ambassador is Indian cricketer Rohit Sharma.
A few of its products include nebulizers, massagers, blood pressure monitors, glucometers, temperature scanners, and pulse oximeters. All the products offered by the brand adhere to CE and FDA guidelines. These are also recommended by doctors and health practitioners.
The products offered by the Dr. Trust brand are designed in a way that their features and accuracy are unrivaled. The products are easy to use and can be conveniently used by beginners as well as advanced users. The brand offers its products all across the world.
The brand played a significant role during the pandemic by ensuring the availability of all the required home healthcare equipment for COVID patients.
The Dr. Trust brand sells its products through various online channels like its website and eCommerce giants, like Amazon and Flipkart. The medical equipment must reach the customers on time as this can be a matter of life or death for some patients. Thus, getting the products shipped and delivered to the customers on time was one of the biggest challenges for the brand.
Besides, sometimes the courier partner doesn’t cover all the pin codes where the customer lives. Thus, delivering products to them also became a challenge for the brand.
For Dr trust, order tracking was also integral and they were looking for a well-integrated solution to overcome these challenges
Starting with Shiprocket & Shiprocket Fulfillment
The brand came to know about Shiprocket through social media. It then started fulfilling all its orders through Shiprocket. With more than 27,000 pin codes coverage, Shiprocket became their go-to-go courier option for delivering products to customers all across the country.
In addition, the brand and its customers are also informed about the whereabouts of the products – their pickup, in-transit location, and delivery status through SMSs and emails.
When Shiprocket launched its Fulfillment services, Dr Trust also started using the services. By keeping their products in our tech-enabled and state-of-the-art warehouses, the brand is able to offer same-day and next-day delivery to its customers. Thus, Shiprocket Fulfillment has also been very beneficial for the brand.
In their endnote, Brand Dr Trust says that in the healthcare market, it is very important that the healthcare equipment reach the end consumers on time. After partnering with Shiprocket, their product delivery time is reduced. This has benefitted them and their customers the most.