7 min read

7 Steps to Refine Your Order Fulfillment Process

April 27, 2023 by Danish Khan - 7 min read

For any eCommerce business, one of the major goals is to keep its customers happy and coming back for more. A number of challenges can make it difficult for eCommerce businesses to achieve this goal. The biggest challenge is getting their orders right and delivering them on time. So, how to get your system to be smooth and efficient and in what ways can you improve it? Here are 7 best-working strategies which will help you enhance your order fulfillment process and keep the customers happy and loyal to your business. We also look at Fulfillment’s all-in-one solutions to manage eCommerce order processing challenges. 

order fulfillment

Understanding the Types of Order Fulfillment Process

There are four types of order fulfillment processes. 

1. In-House Fulfillment

In this type the employees of the company manage the entire order fulfillment process without any third party’s help. They handle the storing of goods, managing inventory and handling of products completely. This method is ideal for small startups and small businesses that do not have much volume and can handle the end-to-end control of the entire operations. This method gives you complete control over every step, but the risk of mishap also increases. Maintaining the entire operations process also does not leave you with enough room to scale your business, as a considerable amount of time and energy is spent in managing the order fulfillment process.

2. Dropshipping

In this type of order fulfillment process, instead of warehousing inventory, merchants purchase products from third-party suppliers as and when customers make orders. This means that you order the products from the supplier or manufacturers when an order arrives. The supplier handles all your orders and ships them to the customers, and sellers are only charged for the products they sell. Dropshipping is a preferable choice for many eCommerce and startup retailers, and it can generate high returns for the aspiring eCommerce entrepreneur.  

3. Third-Party

In this type of order fulfillment process, all services, including storing inventory, picking and packing orders, shipping and logistics, are outsourced to a specialised fulfillment company. This is great for businesses that do not have the bandwidth or space to handle in-house fulfillment. Partnering with a third-party logistics (3PL) or external provider can help disperse the workload. It helps save time and allows the company to focus on other important aspects of running a business. They also provide value-added services such as warehousing distribution, transportation management, inventory management that can be beneficial to the company. Choosing 3PL services can also help reduce the cost for your business.

4. Hybrid

Another approach to order fulfillment is to use a combination of the above-mentioned methods. Companies can tailor their fulfillment strategy to their unique needs by using a mix of in-house, outsourced, and dropshipping solutions. This hybrid approach offers greater flexibility and scalability for companies that are rapidly growing or need to adjust their fulfillment strategy over time.

Importance of Order Fulfillment Process 

When a customer places an order online, it sets off a series of steps that involve receiving, processing, and delivering that order. These steps include activities such as inventory management, picking the products at the warehouse and packing it, shipping and handling, and finally, tracking orders until delivery. The entire lifecycle of an order fulfillment process needs to be efficient in order to meet customer expectations and ensure on-time delivery. 

It is a critical stage where businesses have to strike a balance between customer satisfaction, operational excellence and financial goals. It is essential to have the right processes and systems in place to streamline the order fulfillment process and ensure that it runs smoothly.

With this understanding of the order fulfillment process, let us explore the 7 strategies which will improve the process to achieve eCommerce objectives. 

offer same/next day delivey

7 Steps to Refine Your Order Fulfillment Process 

There are several ways by which order fulfillment can be enhanced. The top 7 ways that you should implement to refine your order fulfillment process for a great customer experience are- 

  1. Invest in an Inventory Management Software:

Software that specifically addresses the challenges of inventory management is a very important step, as it will help you to track levels in real time and ensure you are not understocked or overstocked. This software will prove to be effective in forecasting demand, optimising order processing, and reducing inventory loss. 

  1. Optimise Your Warehouse Layout:

A critical step in improving order fulfillment is optimising the warehouse layout. This will reduce the time it takes to pick and pack orders, improve inventory organization for quick finding, and ensure that the correct orders are being fulfilled. This, in turn, can lead to faster delivery times and increased customer satisfaction. 

  1. Automate Your Order Fulfillment Process:

The most important strategy is automation, as it will eliminate most of the common human errors in order handling because of lesser human involvement.  It also leads to refined picking and packing systems since robotic assistants, conveyor belts and other accessories are used to automate warehouse operations. 

  1. Implement Quality Auditing:

A very important step in improving the accuracy of orders is to implement quality control. This step ensures products meet the expectations of the customer and helps in the detection of defects, and reduces the risk of returns and refunds. 

  1. Offer Multiple Shipping Options:

One of the ways to ensure customer delight is to have multiple options for shipping since it gives them greater flexibility and control over the delivery of their orders. For example, by offering same-day, two-day, or expedited shipping options in addition to standard shipping, you can cater to a wider range of customer needs and preferences.

  1. Utilise Data Analytics:

Knowing your market sentiment is critical to your eCommerce strategy as it will help you understand buying patterns and decisions. A key method to derive such insights is by studying your customer’s activities on your website and augmenting industry inputs to analyse order taking, processing and delivery for optimised sales. 

  1. Continuously Improve Your Processes:

This step is very important as it will bring together all of your strategies to improve your order fulfillment process. It is very important for you to repeatedly go back to your processes to review, evaluate and correct them in order to be competitive, control costs and ensure long-term customer engagement. 

Having a strategy to overcome order fulfillment issues is crucial for customer satisfaction, business reputation and cost efficiency. Thus, these seven strategies can help you refine the current order fulfillment process and give your customers a positive experience such that they come back for more. 


For every eCommerce business to remain competitive, a smooth and efficient order fulfillment process is essential. There are various ways to streamline your order fulfillment process and improve efficiency. The key is to work on the above-mentioned seven industry-tested strategies and tools to improve operations, increase customer satisfaction and lower operational costs. The most important strategy is to partner with reputed and proven service providers to find powerful solutions for your business and be successful in the eCommerce landscape. To know more about Fulfillment’s all-in-one solution that provides businesses with a comprehensive platform to manage their order process, click here.

Scale Your Business The Smart Way

Frequently Asked Question(FAQs)

How to handle order cancellations after the order fulfillment process has started?

If a change request is made after the fulfillment process has started the fulfillment center has to be informed immediately to halt the process. A well-framed cancellation and change policy proves to be very important in handling such cases.

How can you address order fulfillment issues from customers?

The ideal solution is to have a trained customer representative to handle order-related inquiries from customers. The queries could be related to tracking updates, order cancellations, order changes, delivery delays and more.

What is the best method to handle the challenges in the order fulfillment process?

An ideal method to overcome order fulfillment process challenges is to outsource the entire process to third-party service providers. Make sure you choose a reliable and established provider to achieve your business objectives.

Apr 27, 2023 by Danish Khan

9 min read

Best Fulfillment Services in India for Ecommerce Sellers

March 29, 2023 by Danish Khan - 9 min read

Fulfillment services have revolutionized the way businesses operate. They provide a one-stop solution for all order fulfillment needs, allowing companies to focus on core operations while leaving the logistics to the experts. In this article, we’ll look closer at the top fulfillment service providers in the country and the key factors you should consider to choose the right fulfillment service provider for your business.

Fulfillment Services

What Is a Fulfillment Service?

A fulfillment service is a facility or a warehouse that handles the storage, packaging, and shipping of products on behalf of businesses. These facilities use advanced technology, sophisticated tools and software to accurately fulfil orders, ensuring prompt and error-free deliveries, making customers happy and giving businesses the much-needed competitive advantage. Most businesses use any of the following three types of order fulfillment –  

  1. When the eCommerce business fulfills its orders 
  2. A dropshipper fulfills orders 
  3. Third-party logistics companies are used for warehousing and fulfillment

Of these three types of fulfillment services, third-party logistics companies are the most preferred service. Let us look at the top fulfillment service providers for your eCommerce business.

Top Fulfillment Service Providers in India

1. Shiprocket Fulfillment

One of the biggest fulfillment service providers in India, Shiprocket Fulfillment enables super-fast delivery for your business. With over 45+ warehouses across India and state-of-the-art technology integrations, order fulfillment is a seamless process for eCommerce sellers using Shiprocket’s fulfillment service.


  • Same/Next-day Delivery: With Shiprocket Fulfillment, you can store inventory closer to your customers and offer same-day or next-day delivery.
  • Smart Tech Integrations: From channel integrations to logistics tech, get access to incredible tech integrations that ensure you have a seamless warehousing and order fulfillment experience.
  • Inventory Management: Shiprocket fulfillment offers a remarkable warehousing solution for eCommerce businesses, perfectly fit for products in various industries.

2. Amazon Fulfillment Services

Amazon is one of the world’s largest and most well-known fulfillment service providers. The services offered are storage, packing, and shipping.  


  • Multi-Channel Fulfillment: Amazon allows businesses to fulfill orders from multiple channels, including Amazon and other online marketplaces.
  • Global Reach: With an extensive network of fulfillment centers worldwide, Amazon offers fast and reliable delivery to customers in various regions.
  • Prime Eligibility: Amazon’s fulfillment services cater to Prime shipping, increasing the customer base.  

3. ShipBob

It is a fulfillment service provider that specialises in eCommerce fulfillment. They offer various services, including order fulfillment, inventory management, and shipping.  


  • Two-Day Shipping: ShipBob offers two-day shipping to customers in various regions, which can improve customer satisfaction and loyalty.
  • Inventory Management: ShipBob’s inventory management tools allow businesses to monitor and manage their inventory levels in real-time.
  • Multiple Warehouses: ShipBob has a network of warehouses located throughout the US, enabling them to offer fast and reliable delivery to customers.

4. FedEx Fulfillment

A well-known shipping and logistics company offering fulfillment services. They provide warehousing, order fulfillment, and shipping services to businesses of all sizes.  


  • Global Reach: FedEx has a worldwide network of warehouses and transportation infrastructure, enabling it to offer fast and reliable delivery to customers worldwide.
  • Multiple Fulfillment Options: FedEx offers various fulfillment options, including pick and pack, kitting, and assembly.
  • Inventory Management: FedEx’s inventory management tools allow businesses to monitor and manage their inventory levels in real-time.

5. Rakuten Super Logistics

A fulfillment service provider specialising in eCommerce fulfillment. They offer various services, including order fulfillment, inventory management, and shipping.  


  • Multi-Channel fulfillment: It can integrate with multiple sales channels, including eCommerce marketplaces like Amazon and eBay, shopping carts and custom-built websites. It allows businesses to centralise their fulfillment operations and manage orders from different channels in one place.
  • Customizable Packaging: It offers custom packaging options, such as branded boxes and inserts, to help businesses create a unique unboxing experience for their customers.
  • Returns Management: Rakuten offers a comprehensive returns management system, including return processing, restocking, and disposition of returned products.

6. Ship Delight

Ship Delight is known for providing reliable inventory management solutions for brands by leveraging simplified shipping solutions and cutting-edge technology.


  • Omni-channel Sync: Ship Delight allows you to easily integrate all your channels to one dashboard for easy allocation and tracking of inventory.
  • Express Shipping: With Ship Delight, you can enjoy inventory and order management in one platform. This helps in quick processing and shipping of orders.
  • Timely Inventory Alerts: Stocking out will not be an option with optimized and timely low-stock alerts.

7. DHL

DHL is famously known for its well-structured fulfillment services. With over 800 fulfillment centers around the world, DHL helps eCommerce businesses reach their customers quickly by stocking inventory closer to them.


  • Tech-drive Operations: DHL offers easy integrations for sellers to make their order fulfillment journey a smooth process.
  • Global Reach: With sales managers in every country, DHL ensures it is one step ahead when it comes to storing, handling, and tracking products in different parts of the world.
  • Multiple Warehouses: DHL has around 800 fulfillment centers around the world, making it super convenient for sellers to reach every corner of the world.

These leading service providers offer many similar services with some differences. Hence, choosing the right provider for your fulfillment services is challenging. To solve this problem, the best approach would be to look at the top features of reliable providers such as Shiprocket Fulfillment.

offer same/next day delivey

Top Features of Reliable Fulfillment Providers

Choosing the right fulfillment service provider is challenging for any business looking for comprehensive services in this category. But the decision-making process is simplified when a provider offers an end-to-end service solution like Shiprocket Fulfillment offers.

Shiprocket Fulfillment is an Indian service provider offering various services, including order fulfillment, warehousing, and shipping. Shiprocket Fulfillment’s user-friendly platform allows businesses to manage their fulfillment operations in real-time. They have a network of fulfillment centres throughout India, enabling them to offer fast and reliable delivery to customers. It also provides various value-added services, such as COD management, returns management, and API integration. The core features Shiprocket Fulfillment offers are – 

  1. Location: The location of your provider can significantly impact your shipping costs and delivery times. Hence, the provider must be near your target market to reduce shipping costs and delivery times. Check Shiprocket Fulfillment’s 45+ warehouse locations and location pipeline. 
  2. Technology and Software: The technology and software used by fulfillment service providers can impact speed, accuracy, and reliability. Look for a fulfillment provider that uses advanced technology and software to streamline the entire process.
  3. Scalability: As your business grows, you’ll need fulfillment services that can scale with your operations. Look for a fulfillment company offering flexible and scalable solutions to your business needs.
  4. Pricing: Pricing is an essential factor to consider when evaluating fulfillment service options. Look for a fulfillment company that offers competitive pricing without compromising on quality. Consider the fees for warehousing, packaging, shipping, and other services.
  5. Customer Service: Every business depends on the quality of its customer service to build its brand and grow a loyal customer base. Look for a fulfillment provider that offers excellent customer service, including real-time support, quick response times, and personalised service.
  6. Reputation: The reputation of the fulfillment service provider can be a good indicator of its reliability and quality of service. Look for a fulfillment company with a proven track record of delivering high-quality services.
  7. Compliance: Depending on your industry and product, there may be specific regulations and compliance requirements that you need to use. Look for a fulfillment company that understands these requirements and has the necessary certifications and accreditations.
  8. Customisation: Every business has unique needs and requirements. Look for a fulfillment service provider offering customised solutions tailored to your business needs. It includes branded packaging, special handling, and custom order processing options.
  9. Analytics and reporting: The service provider should offer detailed analysis and tools to track fulfillment performance, monitor inventory levels, and identify areas for improvement.

Thus, choosing the right fulfillment service provider can be daunting, but by considering these factors, you can make an informed decision that will benefit your business in the long run.


Fulfillment services are a game-changer for businesses of all sizes. They offer many benefits, including cost savings, scalability, improved customer experience, access to advanced technology, and time savings. You can focus on core business activities and achieve greater operational efficiency by outsourcing logistics and supply chain management to fulfillment services.

When choosing a fulfillment service for your business, consider location, technology and software, scalability, pricing, customer service, reputation, compliance, and customization. By evaluating these factors and choosing reliable and trustworthy fulfillment services, you can take your business to the next level.

To wrap up, fulfillment services are essential to the modern business landscape. By partnering with reputable and efficient fulfillment services, businesses can achieve significant cost savings, improve customer experience and focus on efficient operations. Organisations can focus on long-term success with the right fulfillment services, such as Shiprocket Fulfillment.

Scale Your Business The Smart Way

Frequently Asked Questions(FAQs)

How Do Fulfillment Service Providers Handle Returns And Exchanges?

Fulfillment providers can handle returns and exchanges on behalf of the business. They can process returns, inspect products, and manage trades, ensuring customers a hassle-free experience.

What Types Of Businesses Can Benefit From Using Fulfillment Services?

Any business that sells products online can benefit from using fulfillment services. It includes small companies, eCommerce startups, and large corporations. Fulfillment services offer scalable solutions which are easily bootstrapped for the specific needs of each business, regardless of size or industry.

How Do Fulfillment Services Ensure The Security Of Products?

Fulfillment services have security measures to protect the products stored in their warehouses. These measures may include 24/7 surveillance, access control systems, and security personnel. Many fulfillment companies also have insurance policies covering theft, damage, or loss.

Can Businesses Have Access To Real-Time Data And Analytics With Fulfillment Services?

Many fulfillment companies offer real-time data and analytics to help businesses make informed logistics and supply chain operations decisions. This data may include inventory levels, shipping times, and order fulfillment rates. Such data ensures companies refine their processes, improve areas and optimise operations for greater efficiency and profitability.

Mar 29, 2023 by Danish Khan

6 min read

Top 10 Tips To Improve Warehouse Operations

March 17, 2023 by Danish Khan - 6 min read

Efficient warehouse operations often define the success of eCommerce businesses. Activities such as inventory management, order processing, fulfillment, and staff management can impact customer satisfaction, order accuracy, and overall profitability. The complexities of such operations can be avoided by choosing solutions that solve such needs and yet keep to your budgetary outlays. Collaborating with third-party service providers is one key solution that positively impacts the bottom line for most businesses. Such solutions are driving efficiencies and producing high ROI. 

Let us explore the top 10 tips to optimise warehouse operations and discuss how third-party players like Shiprocket can help your business grow with their cutting-edge logistic services.

How to Manage and Improve Warehouse Operations 

By implementing the following tips, businesses can improve efficiency, reduce costs, and gain a competitive advantage in the marketplace.

1. Optimise Warehouse Layout

A well-designed layout ensures that products are stored and retrieved quickly and efficiently. Utilise software to design an efficient layout that includes the most frequently accessed products closest to the shipping and receiving areas.

2. Use Technology

Automation is key to streamlining warehouse operations. Use Warehouse Management System (WMS) with ERP or TMS to streamline operations, order fulfillment, inventory management, and shipping. Use other technologies for the optimisation of the process –

WMS for Picking items – This refers to the automated selecting and retrieving items from a warehouse to fulfill a customer’s order with WMS.

Barcode scanners – Optimise the speed of picking items in a warehouse accurately. Each item in the warehouse is assigned a unique barcode scanned by the employee picking the item. The WMS software then verifies that the correct item has been selected and updates the inventory in real-time. 

RFID or short-signalling – To attach items in the warehouse using  RFID readers to automatically detect and track the movement of the items. Activated picking systems are another technology used with WMS to improve the picking process. The employee confirms the pick by speaking into the headset, and the WMS verifies the correct item picked.

3. Efficient Inventory Management

Accurate inventory counts and an inventory management system that tracks items throughout the warehouse are essential for efficient operations. A recommended practice is tracking software for instant real-time inventory visibility, lower stockouts, and similar risks.

4. Implement Lean Principles

Utilise lean principles such as just-in-time inventory management, continuous improvement, and waste reduction to identify and eliminate waste. Measure parameters for efficiency and work on areas that need improvement. 

5. Employee Training

Programs that improve the efficiency and competency of employees should be the primary focus of staff training. Provide regular training sessions that teach them how to use technology and streamline their workflows. Encourage them to share their ideas for improving warehouse operations and reward them for their contributions.

6. Use Data Analytics

Analyse data to identify bottlenecks, inefficiencies, and opportunities for improvement. Use data to optimise warehouse layout, inventory management, and picking processes.

7. Delivery picking

This stage has to be optimised for accuracy and efficiency improvement. A recommended solution is the automation of delivery pickup and route optimisation. 

8. Cross-Docking

Transfer the delivery directly from the receiving bay to the shipping bay. This will lower the time needed for handling and processing and the time the product is in the warehouse. 

9. Utilise Vertical Space

Efficient use of vertical space can increase storage capacity and reduce the need for expansion. Consider using mezzanine floors, vertical racking systems, or automated storage and retrieval systems (ASKS).

10. Maintain Equipment

Equipment downtime can disrupt warehouse operations and decrease productivity. A structured and systematic way to maintain equipment is round-the-clock programs that regularly service the equipment to prevent downtime.

The above tips will optimise warehouse operations in any industry, giving businesses a competitive edge. 

Provide Same/Next Day Delivery

Outsourced Warehouse Operations: Six Ways Businesses Can Benefit

Third-party warehouse operations providers offer several benefits to businesses:

  1. Cost Savings: Third-party warehouse operations providers have the expertise and resources to manage warehouse operations efficiently. By outsourcing warehouse operations, businesses can reduce the need for additional warehouse space, labour, and equipment, resulting in cost savings.
  2. Scalability: As a business grows, its warehouse operations must scale accordingly. Third-party warehouse operations providers can easily accommodate increased order volume without experiencing bottlenecks or delays.
  3. Expertise: Third-party warehouse operations providers have extensive experience in managing warehouse operations. 
  4. Technology: Third-party warehouse operations providers have access to the latest technology and equipment, such as Warehouse Management Systems (WMS) and automated picking systems, which can improve efficiency and accuracy. 
  5. Focus on Core Business: By outsourcing warehouse operations, businesses can focus on their core business areas. 
  6. Flexibility: Third-party warehouse operations providers can quickly adapt to changing customer needs and trends. They can adjust to changes in demand and inventory levels, which can help businesses stay competitive in the marketplace.

Third-party warehouse operations providers offer businesses several benefits, including cost savings, scalability, expertise, access to technology, the ability to focus on core competencies, and flexibility. By partnering with a third-party warehouse operations provider, businesses can improve efficiency, reduce costs, and gain a competitive advantage.

How Shiprocket Optimises your Warehouse Operations

One solution businesses can use to optimise their warehouse operations is Shiprocket Fulfilment services, a 3PL provider. It offers various services, including warehousing, order fulfillment, and shipping management. By outsourcing their warehousing and fulfillment needs to Shiprocket 3PL, businesses can streamline their operations and focus on other aspects of their business, such as marketing and sales. The advantages Shiprocket can offer your business are:

  • Efficiency: An optimised warehouse can streamline operations and improve efficiency, leading to faster order fulfillment and increased customer satisfaction. A well-designed warehouse reduces the time to pick, pack, and ship orders so as to fulfill orders faster. 
  • Cost savings: Optimising warehouse operations can reduce costs by decreasing the need for additional warehouse space, labour, and equipment. Streamlined operations also reduce the risk of errors and damaged products, minimizing the costs associated with returns and replacements.
  • Competitive advantage: A business with efficient warehouse operations can gain a competitive advantage by offering faster delivery times, reducing the risk of stockouts, and improving customer satisfaction.
  • Scalability: Warehouse operations can be scaled to match expansion by optimising operations to handle larger volumes without experiencing bottlenecks or delays.
  • Flexibility: An optimized warehouse can adapt to changing customer needs and trends. Streamlined operations allow businesses to adjust quickly to changes in demand and inventory levels.

Hence, optimising warehouse operations is essential for businesses that want to remain competitive and provide excellent customer service.

Thus, Shiprocket drives an organisations’ strategy to establish efficient warehouse operations.  Businesses can increase productivity, reduce costs, and enhance customer satisfaction by optimising warehouse layout and organisation, implementing accurate inventory management, streamlining order processing and fulfillment, and developing well-trained and motivated staff.

Scale Your Business The Smart Way
Mar 17, 2023 by Danish Khan

7 min read

Fulfillment Centers & How It Helps to Scale eCommerce Businesses

March 2, 2023 by Danish Khan - 7 min read

In today’s fast-paced world, businesses must constantly strive for efficiency to stay ahead of the competition. One of the ways to achieve maximum efficiency in the supply chain process is by outsourcing fulfilment services to a fulfilment centre. This article will discuss what fulfilment centres are, the inventory management problems they help solve, the importance and benefits of a fulfilment centre, and how they can help businesses achieve maximum efficiency.

What are Fulfillment Centres?

Fulfillment centres are third-party logistics providers that store, pick, pack, and ship products on behalf of businesses. They handle the entire fulfilment process, from receiving orders to picking and packing products to shipping them to customers. Fulfilment centres are a crucial component of eCommerce and retail supply chains, helping businesses manage their inventory and streamline the order fulfilment process.

An efficient fulfilment centre will help solve the following inventory management problems:

  • Overstocking: Overstocking can occur when businesses overestimate demand or purchase more inventory than they need. This can lead to additional storage costs and losses if the excess inventory becomes obsolete. Fulfilment centres help businesses avoid overstocking by using sophisticated inventory management software to track inventory levels and anticipate demand. They can also provide businesses with data analytics and reports to help them make informed inventory management decisions.
  • Understocking: Understocking occurs when businesses do not have enough inventory to meet the demand. This can result in lost sales, reduced customer satisfaction, and damage to the business’s reputation. Fulfilment centres help businesses avoid understocking by providing real-time inventory tracking and forecasting tools that allow them to make informed decisions about when to reorder products and how much inventory to keep in hand.
  • Inefficient Order Fulfilment Processes: Inefficient order fulfilment processes can result in delayed shipments, incorrect orders, and other errors that can damage brand reputation in the market and lead to negative customer experience. Fulfilment centres use sophisticated warehouse management systems (WMS) and automated technologies to optimise order fulfilment processes, ensuring products are shipped quickly and accurately.

Importance And Benefits of a Fulfillment Center

Cost Savings

Fulfilment centres can help businesses save on operational costs, such as warehousing, packaging, and shipping. By leveraging economies of scale and specialised expertise, fulfilment centres can offer these services at a lower price than businesses can achieve.


Fulfilment centres can accommodate businesses of all sizes, allowing them to scale up or down as needed. This flexibility enables businesses to grow and expand without worrying about managing their fulfilment operations.

Faster Shipping Times

Fulfilment centres have the resources and infrastructure to deliver products to customers faster, which can result in increased customer satisfaction and repeat business. Fulfilment centres can leverage their network of carriers and logistics providers to provide businesses with faster, more efficient shipping options.

offer same/next day delivey

Improved Inventory Management

Fulfilment centres use sophisticated inventory management tools and software to track inventory levels, anticipate demand, and ensure that products are always in stock. This enables businesses to avoid overstocking and other inventory management problems impacting their bottom line.

Enhanced Customer Experience

Outsourcing fulfilment services to a fulfilment centre can help businesses provide customers with a seamless and efficient shopping experience, increasing customer loyalty and retention. Fulfilment centres can provide businesses with real-time order tracking and delivery updates, enabling customers to track and receive their orders faster.

How To Choose The Best Fulfillment Centre For Your Business?

Fulfillment centers and importance

While outsourcing fulfilment services to a centre offers numerous benefits, businesses must choose the right fulfilment centre to ensure maximum efficiency and optimal results. Here are some key factors to consider when choosing the best fulfilment centre for your business:

Industry Expertise

Look for a fulfilment centre that has experience working in your industry. Industry-specific knowledge and expertise can help ensure that the fulfilment centre understands your business’s unique needs and requirements and can provide customised solutions to meet those needs. If not your industry-specific, look for a fulfilment centre that offers services to multiple business verticals, thus meeting all your requirements.


The location of the fulfilment centre is an important consideration, especially if your business requires fast shipping times. Choose a fulfilment centre that is centrally located or has multiple distribution centres strategically located to ensure fast and efficient order delivery.


Fulfilment centres that use advanced technologies and warehouse management systems (WMS) can help streamline order fulfilment processes and provide real-time inventory tracking and forecasting. Look for a fulfilment centre that uses the latest technologies to optimise its operations.


Choose a fulfilment centre that can accommodate your business’s growth and expansion. A fulfilment centre that can scale up or down as needed can help your business avoid the costs and complications of managing your fulfilment operations.

Customer Support

Look for a fulfilment centre that provides excellent customer support. A dedicated customer support team can help ensure your business’s needs are met, and any issues or concerns are addressed on time.


Research the fulfilment centre’s reputation and read reviews from other businesses using their services. Look for a fulfilment centre with a track record of delivering high-quality services and meeting customer needs.


Achieving maximum efficiency is crucial for businesses looking to stay competitive in today’s fast-paced marketplace. By outsourcing fulfilment services to a fulfilment centre, businesses can streamline their supply chain process, reduce costs, and improve the customer experience. It provides businesses with real-time inventory management tools, accurate demand forecasting, and fast and efficient order fulfilment services. As eCommerce continues to grow, these logistic facilities will become increasingly important in the supply chain process.

Simplify your eCommerce fulfilment, warehousing, and logistics operations with the help of Shiprocket Fulfilment. Our tech-enabled fulfilment centres increase the delivery speed by up to 40% and allow you to provide same-day/next-day delivery to customers. With faster intra-city and intra-zone shipping, Shiprocket Fulfilment helps you reduce shipping costs by up to 20% and decrease RTO rates by up to 60%. Since you don’t have to invest in additional warehouse infrastructure, Shiprocket Fulfilment reduces your operational costs as well.

Scale your business the smart way

Frequently Asked Questions(FAQs)

What is a fulfilment centre, and how does it work?

A fulfilment centre is a warehouse facility that stores and ships products on behalf of a business. Once a customer places an order on the business website, the fulfilment centre picks, packs, and ships the order directly to the customer. The business owner can focus on product development and marketing while the fulfilment centre handles the logistics and order fulfilment.

What are the benefits of using a fulfilment centre?

Using a fulfilment centre can provide several benefits, such as faster delivery times, reduced shipping costs, and improved order accuracy. It also allows businesses to scale their operations without investing in their warehouse space or hiring additional staff. Fulfilment centres can also handle returns and customer service, freeing up the business owner’s time to focus on other aspects of their business.

How do I choose the right fulfilment centre for my business?

When choosing a fulfilment centre, it’s important to consider location, shipping capabilities, pricing, and customer service factors. Look for a fulfilment centre close to your customer base to reduce shipping times and costs. Ensure that the fulfilment centre has experience handling the types of products you sell and that they have a reliable system for tracking inventory and orders. It’s also important to ask for references and read reviews from other businesses using the fulfilment centre.

How can I integrate my business with a fulfilment centre?

Integrating your business with a fulfilment centre involves setting up a system for sending order information from your website to the fulfilment centre’s software. It uses various methods, such as an application programming interface (API), a custom integration, or a third-party integration platform. Your fulfilment centre should be able to provide guidance and support in setting up the integration and may also offer its software or tools to make the process

Mar 2, 2023 by Danish Khan

7 min read

Top 3PL Companies in Mumbai for Efficient Fulfillment

March 2, 2023 by Danish Khan - 7 min read

For businesses looking to sell online, the shipping and delivery of products are critical for a great customer experience. This is where third-party fulfillment solution providers, or 3PL companies, come in. Let us discuss the need for 3PL companies, the evolution of the logistics industry, the top 3PL companies in Mumbai, the benefits of using reliable 3PL providers, and how to choose the best 3PL companies in Mumbai in the following sections.

Why Is There a Need for 3PL Companies?

As the eCommerce industry continues to grow, businesses need a reliable and efficient way to handle their logistics operations. Experienced 3PL companies assist businesses in streamlining their logistic processes. 

3PL companies, with their expertise and resources to handle complex logistics operations, and access to the latest technology, including tracking and reporting tools, provide businesses with valuable insights and data to help optimise their shipping and delivery processes. This helps businesses save time and money while also improving the customer experience.

Technology Evolution in the Logistics Industry

The logistics industry has undergone significant technological advancements in recent years, with the rise of e-commerce being a key driver of innovation. In the past, courier services were handled manually, and sellers had to physically visit their nearest postal branches to ship their parcels or packages. However, with the rise of e-commerce, logistics companies have become automated.

Today, logistics companies rely on various advanced technologies, including tracking and reporting tools, real-time inventory management systems, and automated fulfillment solutions. These technologies have enabled logistics companies to improve the efficiency and speed of their operations while also providing businesses with valuable insights and data to help them optimize their shipping and delivery processes.

Best 3PL Companies in Mumbai

Mumbai is home to many top ranked 3PL companies. Here are five of the top 3PL companies in Mumbai:  

Mahindra Logistics

Mahindra Logistics is a subsidiary of Mahindra Group and one of India’s largest third-party logistics providers. They offer end-to-end logistics solutions, including transportation, warehousing, freight forwarding, and consulting services.


DHL is a global logistics company that provides customised supply chain solutions to businesses of all sizes. They specialise in contract logistics, transportation, and supply chain optimization.

Shiprocket Fulfillment

Shiprocket Fulfilment is a rapidly growing 3PL provider that offers warehousing, order fulfillment, and shipping services to eCommerce businesses. They have a strong network of fulfillment centres in major cities across India, including Mumbai.

Blue Dart

Blue Dart is a logistics company that offers courier, parcel, and express delivery services in India and other countries. They are known for their strong air network, which enables them to offer fast and reliable delivery services.


Safexpress is a logistics company that provides supply chain solutions, including transportation, warehousing, and distribution services. They have an extensive network of warehouses and distribution centres in India and offer both domestic and international logistics services.

Each of these 3PL providers has its own unique strengths and capabilities, so it’s important to evaluate your specific needs and choose the one that best fits your business requirements.

Top 6 Benefits of Using Reliable 3PL Providers

By collaborating with reliable 3PL providers, organizations can achieve the following benefits:

  1. Cost-effectiveness: By outsourcing logistics operations to a 3PL provider, businesses can save on warehousing, shipping, and other logistics-related costs.
  2. Scalability: 3PL providers have the resources and expertise to handle a wide range of logistics operations, allowing businesses to scale their operations as needed.
  3. Technology: Top 3PL providers often have access to the latest logistics technologies, such as real-time tracking and reporting tools, which can help businesses optimise their shipping and delivery processes.
  4. Expertise: 3PL providers have the expertise and experience to handle complex logistics operations, which can help businesses save time and avoid costly mistakes.
  5. Flexibility: 3PL providers can offer businesses a range of logistics services, from warehousing to fulfillment to shipping, allowing companies to choose the services that best meet their needs.
  6. Customer service: Reliable 3PL providers often have dedicated customer service teams that can provide businesses with valuable support and assistance throughout the logistics process.

How to Choose The Best 3PL Company in Mumbai?

best 3pl company in mumbai

When choosing a reliable 3PL company in Mumbai, key considerations are 

  • Industry Expertise: Industry exposure and expertise ensure that they have the knowledge and resources to handle your unique logistical needs.
  • Technological Capabilities: The right 3PL provider should have state-of-the-art technology and infrastructure to manage your operations efficiently. Consider their warehouse and transportation management systems and other technologies they use to improve supply chain management.
  • Pricing and Flexibility: You want to choose a 3PL provider that offers transparent pricing and flexible options that align with your budget and needs. You should get a clear idea of the costs associated with their services upfront and be able to adjust services as needed.
  • Scalability: Your business needs will change over time, so look for a 3PL provider that can scale their services up or down as required. This will ensure that you are not locked into services that no longer suit your needs.
  • Customer Service: When it comes to logistics, things can change quickly. Choose a 3PL provider that is responsive and attentive to your needs. You should be able to get regular updates and have a transparent process in place for communication and issue resolution.
  • Location: Choose the location of the 3PL companies as per your requirement. They should be strategically located to reduce transportation costs.

Considering these factors, selecting the best 3PL provider in Mumbai should not be a challenge. The top service providers ensure your supply chain management becomes efficient and optimise your operational efficiency. 

How Can 3PL Companies in Mumbai Help eCommerce Businesses?

Businesses looking to optimise their logistics and fulfillment operations can benefit significantly from using third-party fulfillment services in Mumbai, such as Shiprocket Fulfilment. By partnering with a top ranking 3PL provider, businesses can streamline their order management, improve shipping and delivery times, and enhance customer satisfaction. By leveraging the expertise and resources of third-party fulfillment providers, businesses can focus on their core operations and growth while leaving the logistics and fulfillment to the professionals. This can result in improved operational efficiencies, reduced costs, and increased customer loyalty, which are crucial for long-term success in today’s competitive business landscape.

Shiprocket Fulfilment offers several features and benefits, such as efficient order processing, real-time inventory tracking, fast shipping and delivery times, and flexible storage options. Additionally, their state-of-the-art fulfillment centres, experienced teams, and scalable services make them an ideal partner for businesses of all sizes and industries.

Scale your business the smart way

Frequently Asked Questions(FAQs)

What are the advantages of 3PL providers?

Using 3PL providers offers numerous benefits, including cost savings, scalability, increased efficiency, access to expertise and resources, improved supply chain visibility, reduced risk, and better customer service. These benefits help businesses improve their operations, streamline their supply chain, and expand.

How do I choose a 3PL provider?

When choosing a 3PL provider, consider factors such as the provider’s experience and expertise, the services they offer, their technology and infrastructure, their pricing and fees, their flexibility and scalability, their customer service, and their ability to meet your specific business needs.

How can 3PL providers help small businesses?

3PL providers can help small businesses by providing access to expertise and resources they may not have in-house, helping them scale their operations as they grow, reducing their costs and overhead, improving their supply chain visibility and efficiency, and allowing them to focus on their core business functions.

How can 3PL providers help with global logistics and supply chain management?

3PL providers can help businesses navigate the complexities of global logistics and supply chain management by offering specialised services, such as international freight forwarding, customs clearance, and trade compliance. They can also provide expertise in local regulations, taxes, and cultural norms that may impact global operations. By working with a 3PL provider, businesses can ensure their global operations are efficient, compliant, and cost-effective.

Mar 2, 2023 by Danish Khan

7 min read

Best 3PL(Third Party Logistics) Companies In Bangalore

February 28, 2023 by Danish Khan - 7 min read

The Silicon Valley of India, Bengaluru, is a hub of startups and businesses that require efficient logistics and supply chain management. Lately, eCommerce platforms have proliferated across the region, and there is an urgent need to match customer expectations for timely and accurate delivery. This has led to most platforms seeking third-party logistics (3PL) companies in Bengaluru to outsource order fulfillment services. According to a recent study, most US-based Fortune 500 companies outsource nearly 86% of their logistics and supply services to 3PL providers. 

best 3pl companies in bengaluru

There are several established 3PL companies in Bengaluru, and players, such as Shiprocket Fulfillment, dominate the market. Who are the other service providers? 

In this article, let us explore how to choose the right 3PL company for your business.

Top 5 3PL Companies In Bangalore

1. DHL

DHL is a leading 3PL company in Bengaluru that offers a range of supply chain solutions to businesses, including transportation, warehousing, and distribution. They have a vast network of warehouses across the city and use advanced technologies for inventory management and order fulfillment.

2. FedEx

FedEx is another trusted 3PL company in Bengaluru specializing in supply chain management, including warehousing and transportation. Their state-of-the-art warehouses are equipped with cutting-edge technology for efficient order processing and inventory management.

3. Shiprocket Fulfillment

It provides customized solutions for businesses of all sizes, making it a preferred choice for small to mid-sized e-commerce companies. By leveraging its vast network of carriers, Shiprocket Fulfillment enables businesses to access a range of shipping options at competitive rates, ensuring their products are delivered to customers on time and in good condition.

4. TVS Logistics

TVS Logistics is a leading 3PL company in Bengaluru that offers a comprehensive range of supply chain solutions, including warehousing, transportation, and value-added services. They have a vast network of warehouses across the city, equipped with the latest technology for efficient order processing and inventory management.

5. Agility Logistics

Agility Logistics is a global 3PL company with a strong presence in Bengaluru, providing end-to-end supply chain solutions to businesses across various industries. Their services include transportation, warehousing, and distribution, and they use advanced technology and automation to ensure efficient operations.

These 3PL companies in Bengaluru have a proven track record of providing businesses with reliable and efficient order fulfillment and warehousing services, helping them streamline their supply chain and reduce costs. Choosing the right 3PL company for your business depends on factors such as your specific needs, budget, and the company’s reputation and capabilities.

Why Should Your Business Use a Third-Party Logistics Provider?

A business should choose to use a third-party logistics (3PL) provider for the following reasons: 

  • Scaling issues: If your business is proliferating and you need additional support to handle increased demand, a 3PL provider can offer the necessary resources and expertise to scale your logistics operations quickly.
  • Enhance customer experience: They help improve the customer experience by handling order fulfillment, shipping, and other logistics processes more efficiently and effectively.
  • Entering new markets: If you want to expand your business into new markets, these providers help navigate the logistics challenges of entering new territories, such as shipping, customs, and regulatory compliance.

Lower overhead logistics costs: By outsourcing your logistics operations, 3PL providers can reduce the overhead costs associated with maintaining your own logistics infrastructure, such as warehousing, transportation, and staffing.

3PL Companies in Bangalore: Services They Provide

Third-party logistics (3PL) providers in Bengaluru offer a range of services to businesses to help them manage their supply chain and logistics operations. Some of the solutions provided by 3PL companies in Bengaluru include:

  • Order fulfillment: 3PL providers help businesses manage their order fulfillment process. This includes receiving orders, picking and packing products, and shipping them to customers. By outsourcing order fulfillment to 3PL companies, businesses can save time and focus on their core competencies.
  • Inventory management: 3PL companies help businesses manage their inventory by providing real-time tracking and monitoring of stock levels. By outsourcing inventory management to 3PL companies, businesses can reduce costs associated with overstocking or understocking products.
  • Reverse logistics: 3PL companies help businesses manage their returns and exchanges efficiently. This includes handling the reverse logistics, from receiving returned products to processing refunds or exchanges.
  • Expedited shipping: 3PL companies offer expedited shipping options to businesses that require faster delivery times. This helps businesses meet tight deadlines and keep customers satisfied.
  • Warehousing and distribution: 3PL companies provide warehousing and distribution services to businesses. They help businesses store their products in safe and secure facilities and ensure that products are delivered to customers on time and in good condition.

By utilizing the services of 3PL companies, businesses can reduce costs, enhance delivery performance, and improve customer satisfaction. 3PL providers also bring in their expertise in logistics management, technology, and talent to help businesses accelerate their growth and expand their business operations.

How Can These Solutions Benefit Your Business?

By partnering with a 3PL company in Bengaluru, businesses can benefit from a range of advantages, including:

  • Reduced costs: 3PL companies in Bengaluru can help businesses reduce costs associated with managing their supply chain and logistics operations. By outsourcing these functions, businesses can save on labor costs, warehousing expenses, and shipping costs.
  • Enhanced delivery performance: 3PL companies can help businesses improve their delivery performance by offering faster shipping times, better tracking capabilities, and more reliable delivery services. 
  • Improved customer satisfaction: 3PL companies can help businesses improve their customer satisfaction by providing better delivery options, faster response times, and improved product handling.
  • Access to techniques, talent, and technology: 3PL companies in Bengaluru bring in their logistics management, skill, and technological expertise to help businesses optimize their supply chain operations and accelerate growth.
  • Accelerated business expansion: 3PL companies can help businesses expand their operations by offering scalable logistics solutions that can accommodate business growth and expansion. 

End-to-end logistics: 3PL companies in Bengaluru offer end-to-end logistics solutions, from product storage to final delivery, ensuring businesses have a comprehensive logistics system to support their operations.

How to Choose The Best 3PL Provider for Your Business?

When choosing a 3PL provider, it’s essential to consider the following factors:

  • Delivery performance: Look for a 3PL provider with a reliable and timely delivery track record.
  • Global presence: If you’re planning to expand your business globally, choosing a 3PL provider with a strong worldwide presence and experience in international logistics is essential.
  • Price: Consider the costs associated with the 3PL provider’s services, including fees for warehousing, transportation, and order fulfillment.
  • Industry experience and reputation: Choose a 3PL provider with experience and a good reputation. Ideally, review their references and case studies to evaluate the provider’s expertise.
  • Range of services: Choose a 3PL provider that offers the specific services you need, such as warehousing, transportation, and order fulfillment. Evaluate the provider’s technology and systems to ensure they can integrate with your systems.

Overall, it’s essential to choose a 3PL provider that can offer the right mix of services, expertise, and value for money. Consider your specific needs and priorities when evaluating potential providers.


Using a 3PL provider can benefit your business in many ways, including scaling support, improved customer experience, reaching new markets, and lower logistics costs. When choosing a 3PL company in Bengaluru, it’s essential to consider factors such as delivery performance, global presence, charges, industry experience and reputation, and the range of services they offer.

Feb 28, 2023 by Danish Khan

5 min read

Distribution Network and How to Optimise It

February 22, 2023 by Danish Khan - 5 min read

A supply chain system depends on a complex logistics life cycle of purchasing raw materials to transportation, warehousing, and distribution. Optimising the distribution network is a critical factor that makes a business agile and responsive to the customer’s needs. Some classic examples of such optimisation are Amazon and Walmart, which used strategic options such as distribution centers and decentralisation. In this article, let us look at strategies to ensure your business runs on an optimised distribution network.

What is a Distribution Network?

A distribution network is a series of interconnected transportation systems that facilitate the movement of goods from the manufacturer to the end consumer. The network is responsible for storing, handling, and delivering the goods to the customers. Therefore, an optimised distribution network ensures that a business achieves an improved bottom line. The primary purpose of such a logistics process is to minimise transportation costs, reduce delivery time, and provide reliable service.

How to Build a Robust Distribution Network?

A robust distribution network will depend on the goals you want the network to achieve for your business. Hence, a comprehensive study of the factors that influence the distribution network and the type of transportation system that will suit your business needs must be completed before building such a system. The following sections discuss these elements in detail:

Factors Used in Designing a Distribution Network

  • Nature of Products: The nature of the products being transported significantly impacts the design of the distribution network. Different products have different storage and handling requirements, and the network must be designed to accommodate these requirements.
  • Network Size: The size of the distribution network is another vital factor to consider. A more extensive network may require more resources and management, while a smaller network may not meet the growing business’s demand.
  • Geographical Locations of Distribution Centers: The geographical locations of the distribution centers are also essential to consider. The network should be designed to minimise the distance goods need to travel, reducing delivery times and transportation costs.

Goals for an Optimised Distribution Network

  • Minimise Transportation Costs: An optimised distribution network should minimise transportation costs by reducing the distance goods need to travel.
  • Reduce Delivery Times: Delivery times can be reduced by designing the network to take advantage of regional transportation systems that reduce the distance goods need to travel.
  • Increase Delivery Reliability: An optimised distribution network should also increase delivery reliability by reducing the risk of delivery delays and ensuring that goods are delivered to customers on time.

Transportation System Options to Consider

  • Transportation Routes and Patterns: Understanding the transportation routes and patterns is crucial for optimising the distribution network. The network should be designed to take advantage of the most efficient transportation routes.
  • Volume of Goods: The volume of goods transported is another important factor to consider when optimising the distribution network. The network should be designed to accommodate the volume of goods transported without compromising on delivery times and reliability.
  • Storage and Handling Requirements: The storage and handling requirements of the products transported must also be considered when optimising the distribution network. The network should be designed to accommodate these requirements, ensuring the safe and efficient storage and handling of goods.

How to Optimise Your Distribution Network: Four Strategies to Consider

First Strategy: Implementing a Multi-Tier Distribution System

A multi-tier distribution system involves multiple distribution centers in different regions, each serving a specific geographic area. It helps reduce the distance goods need to travel by taking advantage of regional transportation networks. It also reduces transportation costs as the distance the goods need to travel is minimized, and the number of vehicles required is also reduced.

Second Strategy: Investing in the Right Technology

Investing in technology can help streamline operations, automate processes, and provide real-time visibility into the movement of goods throughout the supply chain. This can improve delivery times and reliability and minimise transportation costs.

Technologies like Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Real-time Tracking Systems help automate processes, provide real-time visibility into the movement of goods, and enable organisations to make informed decisions about their supply chain operations.

Third Strategy: Collaborating with Service Providers

Collaborating with order fulfillment service providers can help optimise the distribution network as you get access to their transportation and storage infrastructure, expertise, and technology. The service providers also help improve the reliability and efficiency of the supply chain, as well as reduce transportation costs and delivery times.

offer same/next day delivey

Fourth Strategy: Conducting Regular Reviews

Regularly reviewing the distribution network is crucial to ensure its continued optimisation. This can help identify areas that need improvement and ensure that the network remains efficient and effective.

When reviewing the distribution network, factors such as transportation costs, delivery times, and delivery reliability should be considered. By regularly monitoring these factors, businesses can make informed decisions about their supply chain operations and ensure that their distribution network remains optimised.


Optimising the distribution network is crucial to ensure the efficient and effective delivery of goods in the supply chain. By considering factors such as the nature of products, network size, and geographical locations of distribution centers, designing a robust distribution network becomes more accessible. With the help of the strategies discussed above, you can optimize the distribution network in the supply chain seamlessly.

Scale Your Business The Smart Way

FAQs(Frequently Asked Questions)

What is the definition of a distribution network?

A distribution network is a series of interconnected transportation systems that facilitate the movement of goods from the manufacturer to the end consumer.

What are the benefits of optimising the distribution network?

An optimised distribution network can minimise transportation costs, reduce delivery times, and increase reliability.

What factors should be considered when designing a distribution network?

Factors such as the nature of products, network size, and geographical locations of distribution centres should be considered when designing a distribution network.

What are some strategies for optimising the distribution network?

Strategies for optimising the distribution network include:
– Implementing a multi-tier distribution system.
– Investing in the right technology.
– Collaborating with service providers.
– Conducting regular reviews.

Feb 22, 2023 by Danish Khan

3 min read

Best Logistics Companies in Coimbatore in 2023

January 25, 2023 by Rashi Sood - 3 min read

Coimbatore is known as the Manchester of South India and is the biggest city by GDP in Tamil Nadu. It houses many textile and IT businesses and is also known as the Pump City as it supplies engines and pumps to the entire country. Besides this, numerous other small and medium businesses operate in the city, making it one of the best cities to start a business.

Logistics Companies in Coimbatore

With that, Coimbatore is home to many top logistics companies that offer a wide range of services, from shipping orders to end consumers to warehousing and distribution. If you are starting a new business and looking for the best logistics companies in Coimbatore, you have come to the right place.

So, without further ado, let’s take a look at the top logistics companies in Coimbatore.

VRL Logistics

VRL Logistics was founded in 1976 and is a renowned logistics company that offers its services across India, including Coimbatore. The company has the largest fleet of commercial vehicles. VRL Logistics offers reliable logistics services and ensures last-mile delivery even in tier-3 cities and other remote locations in India.

At present, VRL Logistics offers services in 23 states and 5 union territories, and its consumer base includes SMEs, corporates, and B2B companies. It also offers 3PL and warehousing solutions and has technology-based state-of-the-art facilities.

Shiprocket Fulfillment

Shiprocket Fulfillment is a Delhi-based third-party logistics company that enables you to deliver orders to 25,000 pin codes in India. They can pick, pack, and store products in their tech-enabled warehouses for you and offer your customers same-day and next-day delivery options.

Shiprocket Fulfillment has 45+ fulfillment centers across all major cities in India. By storing products in their facility, you can ensure 99.99% order accuracy, deliver orders 3X faster, and reduce shipping costs.

Allcargo Logistics

Allcargo Logistics is a Mumbai-based logistics and supply chain company that offers a wide range of services, including air freight, sea freight, and warehousing. They have 300+ offices in 180+ countries. Their value-added services include cargo insurance, packing and labelling, and door-to-door delivery.

With over 25 years of excellence, Allcargo Logistics has become India’s largest logistics solution provider.

offer same/next day delivey

Atlas Logistics

Atlas Logistics is a Delhi-based logistics company that offers comprehensive solutions. The company offers a wide range of services, including freight management, custom brokerage, warehousing and distribution, project logistics, ground transportation, industry logistics, and other value-added services. Atlas Logistics is a global logistics solution provider with 6000+ customers. Atlas Logistics ships 30,000+ shipments yearly and has 15 branches in India and 26 branches across the globe.


Maersk is a Danish shipping company that offers integrated logistics solutions. Founded in 1904, Maersk offers a wide range of transportation services, including ocean, inland, intercontinental rail, and air freight. The company also offers supply chain and logistics solutions – warehousing, distribution, customs services, and cold chain logistics.


With the help of a reliable logistics company, you can simplify your order fulfilment process and offer your customers a premium experience with your brand. With their help, you can also run your business smoothly and efficiently without worrying about logistics processes. 

You can also partner with a third-party logistics solution provider like Shiprocket Fulfillment, which offers end-to-end order fulfillment, including shipping, warehousing, and inventory management, to take your business to new heights.

Shiprocket Fulfillment
Jan 25, 2023 by Rashi Sood

5 min read

Top 10 eCommerce Fulfillment Companies in India [2023]

January 11, 2023 by Rashi Sood - 5 min read

When you think of running an online business, one of the first things that come to mind is shipping and order fulfillment. While attracting customers and driving them to make a purchase is important indeed, what happens once you receive an order? You need to work towards fulfilling it. One of the best ways of doing it is by partnering with a reputed order fulfillment company in India.

fulfillment companies

Order fulfillment companies help store, pick, pack, and deliver your orders in a cost-effective manner. In this blog, we shall discuss eCommerce order fulfilment and the top order fulfillment companies you can trust.

What is eCommerce Order Fulfillment?

eCommerce fulfillment is the process of storing inventory, packing products when an order is received, and shipping them to the end consumer. In a nutshell, order fulfillment covers all processes involved, from accepting an order to delivering it to the buyer.

The process begins with a buyer placing an order. The warehousing staff sorts the inventory and picks the relevant product in the right quantity. They pack the order, label it, and hand it to the courier company. The courier company finally delivers it to the buyer. The order fulfilment process generally ends here. However, in some cases, the buyers initiate a return, and the process ends once the product is returned to its origin or the warehousing unit.

Best Logistics Fulfillment Companies in India

Here is the list of top order fulfillment companies in India:

1. Shiprocket Fulfillment

Shiprocket Fulfillment is a Delhi-based 3PL company that has 45+ fulfilment centers across all major cities in India, including Delhi, Bangalore, Pune, Hyderabad, Lucknow, Chandigarh, Patna, Surat, and more. The company has tech-enabled fulfillment centers that offer upto 99.99% operational accuracy and quick order processing. With Shiprocket Fulfillment, you can ship orders to 24,000+ pin codes in India with 25+ courier partners on board.

2. Fulfillment by Amazon

Fulfillment by Amazon, or FBA, is Amazon’s own fulfillment network. If you use FBA, Amazon Prime members get access to free same or next-day delivery. Amazon charges a fee for storing your inventory and shipping your orders. With FBA, you can store your inventory in all major cities of the country.

3. ShipBob

ShipBob is a global eCommerce fulfillment solution started by eCommerce entrepreneurs to help fellow eCommerce entrepreneurs in their order fulfillment. Founded in 2013, the company started with an online printing business but soon ventured into the eCommerce fulfillment process. The company offers 2-day express delivery options and also has warehousing units in Chicago, Los Angeles, Dallas, and Philadelphia. On partnering with ShipBob, you get access to order tracking, international shipping to 200+ countries, and customized solutions.

4. Ship Network

Established in 2001, Ship Network is an international eCommerce fulfillment and 3PL company with over 20 years of experience. The company offers 100% accuracy, 1-Day fulfillment, 1–2-day ground delivery, and customer care support.

offer same/next day delivey

5. Driver Logistics

Driver Logistics is a Kochi, Kerala-based 3PL company that aims to optimize and simplify logistics. The company has a PAN-India presence with warehouses in 44 locations. With Driver Logistics, you can deliver orders to 8,000 pin codes in India. Its wide range of services includes warehouse management, fleet and transportation management, 3PL services, and digitisation & business intelligence.

6. Flipkart Fulfillment

Established in 2017, Flipkart is widely known as an online marketplace. But, what most people are not aware of are its efficient fulfillment services. Flipkart promises a smooth and efficient fulfillment service. When you opt for Flipkart fulfillment services you get seamless order processing, timely quality checks, high-quality packaging, and faster delivery at low shipping rates.

7. Quick Shift

Quick Shift is a Maharashtra-based company that offers robust eCommerce fulfillment solutions. With Quick Shift’s fulfillment service, you can offer your customers one-day or two-day express deliveries. The company uses cutting-edge technology that gives you easy access to seamless inventory tracking and order management. Some brands that trust Quick Shift are Fresh to home, The Whole Truth, Sephora, and Flipkart.

8. DHL

DHL has been a household name for its delivery service since 1969.  What’s new to the list of solutions the company offers is eCommerce fulfillment. DHL offers 3PL logistics services globally. The company offers a robust warehousing and delivery solution to B2B and B2C businesses. With DHL, you can get real-time inventory updates ensuring faster delivery and a good customer experience.

9. Delhivery

Founded in 2011, today Delhivery has over 71 fulfillment centers across India. With 6 million sq ft of storage and processing facilities, Delhivery offers fulfillment services to over 28,000 customers of diverse industries and sizes like eCommerce marketplaces, D2C retailers, FMCG brands, electronics, automotive, etc. The company aims to provide fast and efficient supply chain services at low costs.

10. Ship Delight

Ship Delight is a company that provides a modern and futuristic fulfillment service to eCommerce sellers. With over 26,000+ serviceable pin codes, Ship Delight ensures a consistent user experience and delivery to online sellers. From an easy store integration to an impeccable order management system, the company provides a holistic fulfillment experience. Some brands that trust Ship Delight are Asian Paints, OnePlus, Jockey, Shoppers Stop, etc.

Partnering with order fulfillment companies helps save time, effort, and money. You don’t need to construct in-house capabilities or hire staff to perform these tasks. You can simply partner with a 3PL company to take care of the entire order fulfillment process and ensure your orders are delivered on time.

Shiprocket Fulfillment
Jan 11, 2023 by Rashi Sood

4 min read

Best Logistics Companies in Chennai You Can Trust

November 18, 2022 by Rashi Sood - 4 min read

If you are searching for the best logistics companies in Chennai, you have come to the right place. Many logistics companies are operational in Chennai, which sometimes makes it challenging to zero in on the best-suited one for your business. While you may believe all logistics companies offer more or less the same services, it is not the case. And choosing the right partner can have a significant impact on your business.

Top Logistics Company in Chennai

To help you make the right choice, here we have curated a list of the top logistics companies in Chennai that you can trust.

Varuna Group

Varuna Group is one of the top logistics companies in Chennai. Established in 1996, the company has earned substantial expertise in logistics and warehousing operations. Its wide range of services includes warehousing services with a pan India network of 25+ warehousing facilities and logistics services. 

Varuna Group has over 1500 trained specialists in 60+ branches across the country who specialize in managing inventory, storing products, processing orders, and shipping orders. The company focuses on helping businesses grow with operational efficiency, transparency, and integrity. 

Top Logistics Company in Chennai

Shiprocket Fulfillment

If you are looking for a third-party fulfillment partner that can help you with end-to-end entire order fulfillment, Shiprocket Fulfillment is your best bet. With 45+ technology-enabled state-of-the-art fulfillment centers across the country, Shiprocket Fulfillment enables you to offer your customers same-day and next-day delivery. Also, storing inventory closer to your customers in their fulfillment centers can help reduce your shipping costs by up to 20% and decrease RTO by 60%.

With Shiprocket Fulfillment, you can offer your customers a delightful customer experience and drive repeat purchases. With their quick onboarding process, you can easily partner with them and take your business to new heights.


VTL global logistics services was established in 1994 in Chennai. The company is known for its proficiency in fleet transportation, and its services include express, forwarding, supply chain, and trucking. VTL offers first-mile to last-mile delivery services and has served industries from different sectors, including food & beverage, automotive, granite & slabs, cotton yarn, chemicals, fashion & retail, paper & pulp, and pharma & healthcare. 

VTL also offers other services like FCL/LCL, cargo, sea/air/road freight, customs clearance, warehouse management, consolidation, and doorstep delivery. 

Velocity Freight

Velocity Freight is an international freight forwarding company that manages all logistical requirements of its clients via air and ocean. The company has headquarters in Chennai and provides a one-stop logistics package. Its other services include customs clearing, consolidation, door-to-door delivery, warehousing, project cargo movement, etc. Velocity also offers customized logistics solutions to its clients at cost-effective rates. They have a team with extensive knowledge and experience in the logistics sector that can help you optimize your overall logistics processes.

H&S Supply Chain Services

Headquartered in Chennai, H&S Supply Chain Services is one of the state’s leading supply chain service providers and has pioneered the 4.5PL space in India. H&S Supply Chain has the required technical expertise and operational skills and can help make your supply chain efficient. 

The company was established in 2015 with its services only in Chennai, but now it has warehouses across the country. H&S Supply Chain offers warehousing, freight distribution, reverse logistics, and supply chain management services.

Supreme Logistics Solutions

Supreme Logistics Solutions has headquarters in Chennai and is one of the leading 3PL service providers. The company offers customized end-to-end logistics solutions and is an expert in warehousing and transportation services. It offers a wide range of services, including distribution, transportation, and warehousing.

Tripath Solutions

Tripath Solutions was founded in 2014 and offers a wide range of services, including project logistics, freight management, supply chain management, ground transportation, contract logistics, warehousing, and distribution. Tripath Solutions has a dedicated team of experts who manage freight with utmost care. The company covers 150 locations worldwide and has a team of 200+ employees. 


Finding a dependable logistics company in Chennai can be challenging. While you may think that all companies offer the same services, it is crucial to look at them in detail to ensure you choose the best partner that meets all your needs.

Shiprocket Fulfillment
Nov 18, 2022 by Rashi Sood