3 min read

The Best Logistics Companies in Coimbatore for Your eCommerce Business

January 25, 2023 by Rashi Sood - 3 min read

Coimbatore is known as the Manchester of South India and is the biggest city by GDP in Tamil Nadu. It houses many textile businesses, and IT businesses, and is also known as the Pump City as it supplies engines and pumps to the entire country. Besides this, there are numerous other small and medium businesses operating in the city, making it one of the best cities to start a business.

Logistics Companies in Coimbatore

With that, Coimbatore is home to many top logistics companies that offer a wide range of services, from shipping orders to end consumers to warehousing and distribution. If you are starting a new business and are looking for the best logistics companies in Coimbatore, then you have come to the right place.

So, without further ado, let us have a look at the top logistics companies in Coimbatore.

VRL Logistics

VRL Logistics was founded in 1976 and is a renowned logistics company that offers its services across India, including Coimbatore. The company has the largest fleet of commercial vehicles. VRL Logistics offer reliable logistics services and ensures last-mile delivery even in tier-3 cities and other remote locations in India.

At present, VRL Logistics offers its services in 23 states and 5 Union Territories and its consumer base includes CMEs, Corporates, and B2B companies. It also offers 3PL and warehousing solutions and has technology-based state-of-the-art facilities.

Shiprocket Fulfillment

Shiprocket Fulfillment is a Delhi-based third-party logistics company that enables you to deliver orders to 25,000 pin codes in India. You can pick, pack, and store products in their tech-enabled state-of-the-art warehouses and offer your customers same-day and next-day delivery options.

Shiprocket Fulfillment has 45+ fulfillment centers across all major cities in India. By storing products in their facility, you can ensure 99.99% order accuracy and also deliver orders 3X faster and reduce shipping costs.

Allcargo Logistics

Allcargo Logistics is a Mumbai-based logistics and supply chain company that offers a wide range of services including air freight, sea freight, and warehousing. They have 300+ offices in 180+ countries. Their value-added services include cargo insurance, packing and labelling, and door-to-door delivery.

With over 25 years of excellence, Allcargo Logistics has become India’s largest logistics solutions provider.

offer same/next day delivey

Atlas Logistics

Atlas Logistics is a Delhi-based logistics company that offers comprehensive solutions. The company offers a wide range of services including freight management, custom brokerage, warehousing and distribution, project logistics, ground transportation, industry logistics, and other value-added services. Atlas Logistics is a global logistics solution provider with 6000+ customers. Atlas Logistics ships 30,000+ shipments yearly and has 15 branches in India and 26 branches across the globe. Their major clients include Hero Honda, Siemens, Dish TV, Tata Motors, and Obayashi.


Maersk is a Danish shipping company that offers an integrated logistics company. Founded in 1904, Maersk offers a wide range of transportation services, including ocean, inland, intercontinental rail, and air freight. The company also offers supply chain and logistics solutions – warehousing, distribution, customs services, and cold chain logistics.


With the help of a logistics company, you can simplify your order fulfillment process and offer your customers a premium experience with your brand. With their help, you can also run your business smoothly and efficiently without worrying about logistics processes.

You can also look forward to partnering with a third-party logistics solution provider like Shiprocket Fulfillment which offers end-to-end solutions for shipping, warehousing, and order distribution. There are several logistics companies in Coimbatore that can help you meet all your business requirements.

Shiprocket Fulfillment
Jan 25, 2023 by Rashi Sood

5 min read

Top 10 eCommerce Fulfillment Companies in India [2023]

January 11, 2023 by Rashi Sood - 5 min read

When you think of running an online business, the first thing that comes to your mind is shipping and order fulfillment. While attracting customers and driving them to make a purchase is indeed important, what happens once you have received an order? You need to work towards fulfilling it. One of the best ways of doing it is by partnering with an order fulfillment company in India.

fulfillment companies

Order fulfillment companies help store, pick, pack, and deliver your orders at a reasonable rate. In this blog, we shall discuss what eCommerce order fulfillment is and the top order fulfillment companies that you can trust.

What is eCommerce Order Fulfillment?

eCommerce fulfillment is the process of storing inventory, packing products when an order is received, and shipping them to the end consumer. In a nutshell, order fulfillment involves all processes involved from placing an order to delivering it to the buyer.

The process begins with the buyer placing an order. The warehousing staff sorts the inventory and picks the relevant product in the right quantity. He packs the order, labels it, and finally hands it over to the courier company. The courier company finally delivers it to the buyer. The order fulfillment process generally ends here. However, in some cases, the buyers initiate a return and the process ends once the product is returned to its origin or the warehousing unit.

Order Fulfillment Companies in India

Here is the list of top order fulfillment companies in India:

1. Shiprocket Fulfillment

Shiprocket Fulfillment is a Delhi-based 3PL service company that has 45+ fulfilment centers across all major cities in India, including Delhi, Bangalore, Pune, Hyderabad, Lucknow, Chandigarh, Patna, Surat, and more. The company has tech-enabled fulfillment centers that offer 99.99% operational accuracy and the fastest order processing. With Shiprocket Fulfillment, you can ship your orders to 24,000+ pin codes and 220+ countries and territories with 25+ courier partners.

2. Fulfillment by Amazon

Fulfillment by Amazon, or FBA, is Amazon’s fulfillment network. If you use FBA, Amazon Prime members get access to free same or next-day delivery. Amazon charges a fee for storing your inventory and shipping your orders. With FBA, you can store your inventory in all major cities of the country.

3. ShipBob

ShipBob is a global eCommerce fulfillment solution started by eCommerce entrepreneurs to help fellow eCommerce entrepreneurs in their order fulfillment. Founded in 2013, the company started with an online printing business but soon ventured into the eCommerce fulfillment process. The company offers 2-days express delivery options and also has warehousing units in Chicago, Los Angeles, Dallas, and Philadelphia. While partnering with ShipBob, you also get access to an order tracking feature, international shipping to 200+ countries, and customized solutions.

4. Ship Network

Established in 2001, Ship Network is an international eCommerce fulfillment and 3PL service company with 20 years of experience. The company offers 100% accuracy, 1-Day fulfillment, 1–2-day ground delivery, and customer case support. 

offer same/next day delivey

5. Driver Logistics

Driver Logistics is a Kochi, Kerala-based 3PL company that aims to optimize and simplify logistics. The company has a PAN-India presence with warehouses in 44 locations. With Driver Logistics, you can deliver orders to 8,000 pin codes in India. Its wide range of services includes warehouse management, fleet and transportation management, 3PL services, and digitisation & business intelligence. Some of the big clients served by Driver Logistics include CEAT, Whirlpool, JK Tyre, Parle Agro, Nestle, LG, Usha, Yokohama, Asian Paints, and Godrej.

6. Flipkart Fulfillment

Established in 2017, Flipkart is widely known as an online marketplace. But, what most people are not aware of are its efficient fulfillment services. Flipkart promises a smooth and efficient fulfillment service. When you opt for Flipkart fulfillment services you get seamless order processing, timely quality checks, high-quality packaging, and faster delivery at low shipping rates.

7. Quick Shift

Quick Shift is a Maharashtra-based company that offers robust eCommerce fulfillment solutions. With Quick Shift’s fulfillment service, you can offer your customers one-day or two-day express deliveries. The company uses cutting-edge technology that gives you easy access to seamless inventory tracking and order management. Some brands that trust Quick Shift are Fresh to home, The Whole Truth, Sephora, and Flipkart.

8. DHL

DHL has been a household name for its delivery service since 1969.  What’s new to the list of solutions the company offers is eCommerce fulfillment. DHL offers 3PL logistics services globally. The company offers a robust warehousing and delivery solution to B2B and B2C businesses. With DHL, you can get real-time inventory updates ensuring faster delivery and a good customer experience.

9. Delhivery

Founded in 2011, today Delhivery has over 71 fulfillment centers across India. With 6 million sq ft of storage and processing facilities, Delhivery offers fulfillment services to over 28,000 customers of diverse industries and sizes like eCommerce marketplaces, D2C retailers, FMCG brands, electronics, automotive, etc. The company aims to provide fast and efficient supply chain services at low costs.

10. Ship Delight

Ship Delight is a company that provides a modern and futuristic fulfillment service to eCommerce sellers. With over 26,000+ serviceable pin codes, Ship Delight ensures a consistent user experience and delivery to online sellers. From an easy store integration to an impeccable order management system, the company provides a holistic fulfillment experience. Some brands that trust Ship Delight are Asian Paints, OnePlus, Jockey, Shoppers Stop, etc.

Partnering with order fulfillment companies helps save time, effort, and money. You don’t need to construct in-house capabilities or hire staff to perform these tasks for you. You can simply partner with a 3PL company that will take care of the entire order fulfillment process and ensure that all your orders are delivered on time.

Shiprocket Fulfillment
Jan 11, 2023 by Rashi Sood

4 min read

Best Logistics Companies in Chennai You Can Trust

November 18, 2022 by Rashi Sood - 4 min read

If you are searching for the best logistics companies in Chennai, you have come to the right place. Many logistics companies are operational in Chennai, which sometimes makes it challenging to zero in on the best-suited one for your business. While you may believe all logistics companies offer more or less the same services, it is not the case. And choosing the right partner can have a significant impact on your business.

Top Logistics Company in Chennai

To help you make the right choice, here we have curated a list of the top logistics companies in Chennai that you can trust.

Varuna Group

Varuna Group is one of the top logistics companies in Chennai. Established in 1996, the company has earned substantial expertise in logistics and warehousing operations. Its wide range of services includes warehousing services with a pan India network of 25+ warehousing facilities and logistics services. 

Varuna Group has over 1500 trained specialists in 60+ branches across the country who specialize in managing inventory, storing products, processing orders, and shipping orders. The company focuses on helping businesses grow with operational efficiency, transparency, and integrity. 

Top Logistics Company in Chennai

Shiprocket Fulfillment

If you are looking for a third-party fulfillment partner that can help you with end-to-end entire order fulfillment, Shiprocket Fulfillment is your best bet. With 45+ technology-enabled state-of-the-art fulfillment centers across the country, Shiprocket Fulfillment enables you to offer your customers same-day and next-day delivery. Also, storing inventory closer to your customers in their fulfillment centers can help reduce your shipping costs by up to 20% and decrease RTO by 60%.

With Shiprocket Fulfillment, you can offer your customers a delightful customer experience and drive repeat purchases. With their quick onboarding process, you can easily partner with them and take your business to new heights.


VTL global logistics services was established in 1994 in Chennai. The company is known for its proficiency in fleet transportation, and its services include express, forwarding, supply chain, and trucking. VTL offers first-mile to last-mile delivery services and has served industries from different sectors, including food & beverage, automotive, granite & slabs, cotton yarn, chemicals, fashion & retail, paper & pulp, and pharma & healthcare. 

VTL also offers other services like FCL/LCL, cargo, sea/air/road freight, customs clearance, warehouse management, consolidation, and doorstep delivery. 

Velocity Freight

Velocity Freight is an international freight forwarding company that manages all logistical requirements of its clients via air and ocean. The company has headquarters in Chennai and provides a one-stop logistics package. Its other services include customs clearing, consolidation, door-to-door delivery, warehousing, project cargo movement, etc. Velocity also offers customized logistics solutions to its clients at cost-effective rates. They have a team with extensive knowledge and experience in the logistics sector that can help you optimize your overall logistics processes.

H&S Supply Chain Services

Headquartered in Chennai, H&S Supply Chain Services is one of the state’s leading supply chain service providers and has pioneered the 4.5PL space in India. H&S Supply Chain has the required technical expertise and operational skills and can help make your supply chain efficient. 

The company was established in 2015 with its services only in Chennai, but now it has warehouses across the country. H&S Supply Chain offers warehousing, freight distribution, reverse logistics, and supply chain management services.

Supreme Logistics Solutions

Supreme Logistics Solutions has headquarters in Chennai and is one of the leading 3PL service providers. The company offers customized end-to-end logistics solutions and is an expert in warehousing and transportation services. It offers a wide range of services, including distribution, transportation, and warehousing.

Tripath Solutions

Tripath Solutions was founded in 2014 and offers a wide range of services, including project logistics, freight management, supply chain management, ground transportation, contract logistics, warehousing, and distribution. Tripath Solutions has a dedicated team of experts who manage freight with utmost care. The company covers 150 locations worldwide and has a team of 200+ employees. 


Finding a dependable logistics company in Chennai can be challenging. While you may think that all companies offer the same services, it is crucial to look at them in detail to ensure you choose the best partner that meets all your needs.

Shiprocket Fulfillment
Nov 18, 2022 by Rashi Sood

7 min read

5 Best Logistics Companies in India (For 2023)

November 11, 2022 by Rashi Sood - 7 min read

A logistics company plays a crucial role in ensuring your orders are delivered on time, and your customers are happy with your brand. How you zero in on the best logistics company in India that manages all your logistics services affects your business strategies. In all, an efficient logistics company is the backbone of a D2C brand, without which it cannot succeed.

logistics company in India

However, finding the best logistics company in India is a tiresome task that needs a lot of work on your part. But, once you have chosen the best logistics partner, you can rest assured that your order fulfillment is in good hands.

To make things easy for you, here we have compiled a list of the best logistics companies in India. We have also enlisted points that you need to consider while choosing the best logistics company in India for your D2C brand.

Top 5 Logistics Companies in India

Now that you know some tips on how to zero in on the best logistics companies in India, here are the top 3 logistics companies in India:

1. Shiprocket Fulfillment

Headquartered in Delhi, Shiprocket Fulfillment is an order fulfillment service provider that helps eCommerce brands store, manage, pack, ship, and deliver orders on time. It has more than 45 state-of-the-art fulfillment centers across PAN India, such as Delhi, Bangalore, Hyderabad, Pune, Guwahati, Chennai, Kolkata, Lucknow, Chandigarh, Surat, and many more. You can store your inventory across these locations and ship orders from the centers closest to your customers. Thus, you can offer one-day and two-day delivery options to your customers while also saving on shipping costs and reducing RTO.

2. FM Logistics

FM Logistics India is a subsidiary of France-based FM Logistics. It is India’s one of the top logistics companies with over 90 warehouses in 30+ locations in India. It offers warehousing and distribution services for eCommerce, FMCG, automotive, consumer durables, telecom, engineering, pharma, and other industries. 

3. TVS Supply Chain Solutions Limited

TVS Supply Chain Solutions is a subsidiary of TVS Group and is a multinational supplier of end-to-end supply chain services to different industries. It helps its clients transform their logistics supply chain through improved visibility, increased productivity, and lower operations costs.

4. Gati

Established in 1989, Gati has pioneered express distribution in India. It offers technology-backed seamless and end-to-end logistics solutions. Gati also has expertise in air and surface express delivery, and it offers customized solutions for the retail and MSME sectors. The company has a PAN India network offering access to 19,800 pin codes.

5. Mahindra Logistics

One of the top 3PL companies in India, Mahindra Logistics offers a wide range of services, ranging from supply chain to transportation services. It is operating in more than 500 locations and has so far catered to over 400 renowned brands.

Considerations To Make While Choosing A Logistics Company in India

Shipping Cost

While you must want to look for a logistics partner that offers its services at the lowest rates, it is necessary that you look for the right services at the right cost. Besides, a logistics partner might have low shipping rates but other hidden costs like extra charges for COD orders and weight discrepancies. All these costs can burn a hole in your pocket.

This is why it is crucial that you not only look for a company that has lower shipping costs but offers other services at cost-effective rates. Also, you need to know the exact services you need and what your budget is. This will help determine the right and cost-effective logistics partner.

Greater Pin Code Coverage

The pin code coverage of the logistics partner is one of the crucial things that you must check. But, before you set out to look for the highest pin code coverage, it is crucial that you know the exact locations and pin codes that you receive the most significant number of orders from. This may include tier 2 and tier 3 cities that are not reachable by most courier partners.

logistics company in India

Order Tracking Facility

Real-time order tracking is essential for the best customer service. You must offer your customers a good post-purchase journey to turn them into loyal customers and increase repeat purchases. You must send your customers regular and real-time updates to keep them excited. So, you must look for a partner that offers real-time tracking updates via SMS, email, and WhatsApp.

Delivery Speed

The eCommerce industry has changed a lot over time, and so have customer demands. They now prefer faster order deliveries, so you must also deliver your orders faster to keep up with their expectations. This is why you must look for speedy order deliveries at the lowest rates from the logistics company you are choosing.

Accordingly, you can make a list of the companies that offer same-day/next-day delivery, hyperlocal delivery, and express delivery. You can further narrow down the list based on the price they are charging.

RTO Percentage

A high RTO percentage is unwelcome by every online seller. Notably, the bigger your brand gets, the higher the RTO percentage will get, as your incoming orders will also increase. Though it is a challenge that can’t be ignored, you need to keep it under control. 

Therefore, you will have to look for a logistics company that can help you keep your RTO orders low so you can meet your order fulfillment targets. Most logistics companies work towards addressing the reasons for RTO delayed deliveries, stuck shipments, and failed deliveries. Also, the partner must be well-equipped to manage your RTO orders well. 

Efficient Returns Management

Even if all your orders are delivered on time, and you offer the best customer service, you still can’t stop your customers from returning or canceling orders. Sometimes the order is damaged in transit. Or the customers simply don’t need the product anymore.

Customers won’t think even once while canceling an order, but you don’t have that luxury. However, you got a chance here to give them a reason to think about your brand whenever they need the product again. So, as the customer-friendly brand that you are, you must have an easy and straightforward return process. Your customers must not feel they made a mistake by ordering from you in the first place.

The logistics company that you are finalizing, must have an efficient team and the required infrastructure that can handle and process the return orders. In all, apart from having efficient forward logistics, they must have a good reverse logistics mechanism. 

Provide Same/Next Day Delivery

Secured Delivery

As discussed above, sometimes the product is damaged in transit. Since a lot of products are picked, shipped, and delivered every day, some products are lost in transit. However, this can be heavy on your pocket. So, look for a logistics company that also offers an option to secure shipment against damage and loss. This added service will make you feel comfortable while your product is in transit.

Track Record

Lastly, look for the track record of the logistics company that you are finalizing. A logistics partner’s overall performance and true value can be determined by the reviews and feedback it gets from its other clients. After all, you definitely would want to trust a reputed company with your order fulfillment process.


Logistics companies in India have been growing exponentially lately. They are embarked to contribute significantly to the entire logistics company. 3PL companies have also become an essential part of Indian eCommerce. Online brands can trust 3Pl companies with their logistics and order delivery operations. Not just that, but online D2C brands can also trust 3PLs like Shiprocket Fulfillment for their inventory storage.

Shiprocket Fulfillment
Nov 11, 2022 by Rashi Sood

5 min read

3PL: What is Third Party Logistics? Definition and Process

November 9, 2022 by Debarshi Chakrabarti - 5 min read

Boosting Order Fulfillment With 3PL Logistics

3PL or third-party logistics companies focus on supply chain operations to help businesses grow. This includes everything from order management to inventory solutions and order fulfillment. With the right 3PL solution provider, brands can convert more sales and deliver their products faster, better, and more efficiently to customers, all while saving costs. 

However, unlike B2C, B2B order fulfillment needs more robust 3PL services to provide comprehensive order fulfillment.   

What Is 3PL Logistics?

Third-party logistics, or 3PL, is a term that’s used interchangeably with fulfillment warehouse or fulfillment center. Companies providing 3PL services offer many of the same services as order fulfillment companies. These services include:

  • Warehousing
  • Inventory Management
  • Order Picking & Packing
  • Kitting & Customisation
  • Order Shipping
  • Reverse Logistics (Returns Management)

A third-party logistics company acts as an eCommerce fulfillment company. It provides all the services businesses need to outsource their logistics operations. 

Provide Same/Next Day Delivery

3rd Party Logistics Services

Apart from warehousing, there are multiple services offered by third party logistics. These include:

  • Kitting services
  • Just-in-time customisation
  • eCommerce fulfillment
  • Customised packaging
  • Dedicated customer support

Third-Party Logistics Process

When businesses outsource their fulfillment, their products ship directly from the manufacturer to the 3rd-party logistics warehouse. Once their inventory arrives, the third-party logistics company can provide a range of services. Here are just a few of the elements of the third-party logistics process for boosting order fulfillment.

Seamless Integration

Not all businesses manufacture their own products. The goods are ordered from a different business and assembled somewhere else. The finished products are then packed and moved to the warehouse. There needs to be proper sync among all these parties to streamline all processes. The 3PL logistics company of your choice should offer seamless integration with sales channels, suppliers, and order & warehouse management systems for seamless order fulfillment. 

End-To-End Order Visibility

3PL companies also provide businesses with end-to-end order visibility. The business and its suppliers should be able to access the same inventory and product catalogs and see the order fulfillment process. With real-time linking, there remains clear visibility of your order management system. With end-to-end order visibility, customers can check if a product is in stock or get notified when it is not. It ensures customer satisfaction and proper order fulfillment.

Array Of Shipping Partners

Finding a 3PL service provider to manage your order fulfillment should not be a recurring thought, hence choosing a third-party logistics company with multiple carrier options is desirable. Usually, a 3rd party logistics provider relies on its own logistics arm, which has limited network reach. But some providers have multiple carrier partners that businesses can choose from. Choosing the right courier partner can save shipping costs, and the wrong one can affect your business reputation.

Warehousing Network

A 3PL provider can have an extensive network of warehouses nationwide to ensure better serviceability. This means businesses can offer same/next-day delivery services to their customers, deploy fast but low-cost ground shipping, and find optimal delivery routes that boost the order fulfillment speed. If your business needs warehousing services, it is imperative to choose the correct network under the geographical locations.

Customer Communication

Throughout the entire order fulfillment process, a 3PL logistics provider keeps the customer in the loop with order updates and notifications. They do it on demand, in real-time. Through real-time order updates, the customers are informed about their product journey, increasing the delivery success of the order. Efficient customer communication provides an intimation of the entire order journey, reducing the chance of RTO orders. Buyer communication also ensures a smoother NDR redressal in case of non-delivery.

How to choose a 3PL

The Difference Between B2B & B2C Order Fulfillment

Treating B2B and B2C order fulfillment differently is crucial for the success of a business. Ignoring the differences puts businesses at risk of losing profits. In hindsight, understanding the differences isn’t enough to ensure effective business scalability and management. Companies may need to realise that they could do better. 

The ability to fulfill orders quickly remains a crucial factor in determining success or failure. While selling to businesses, one must understand that B2B order fulfillment has different expectations than B2C. Here are some aspects that differentiate the two. 

  • Purchase price
  • Revenue per customer
  • Buying decision & process
  • Order & ticket size
  • Payment type & method
  • Shipping methods
  • Customer relationship 
  • Returns handling
  • Pre & post-sales support

Shiprocket Fulfillment – Scale Your Business The Smart Way

Shiprocket Fulfillment is the perfect partner if you want to boost your B2B order fulfillment and reduce RTO orders by a considerable margin. Outsourcing eCommerce order fulfillment to a 3PL fulfillment provider can help you improve other aspects of your business. It enables you to save costs, giving you the best product price. These combined can help you get an edge over your competitors and give your buyers the ultimate shopping experience they desire. 

Scale Your Business The Smart Way
Nov 9, 2022 by Debarshi Chakrabarti

5 min read

Best 3PL Service Providers For Global Sellers In India

October 26, 2022 by Rashi Sood - 5 min read

For an eCommerce business owner, fulfilling orders and managing returns becomes infeasible as the business grows. Similarly, for a global business setting its foot in India, it is challenging to fulfill orders in-house. Thus, it only makes sense to turn to a 3PL or third-party logistics to outsource the fulfillment process.

3PL service providers

In this blog, we shall discuss what critical points you should consider while choosing the right 3PL for you and the best 3PL service providers for global businesses in India.

Considerations to Keep in Mind While Choosing a 3PL Partner


Every business has different needs. A third-party logistics provider might work exceptionally well in one department but lack flexibility in other departments. There is an increasing need for modern storage facilities and end-to-end fulfillment operations  solutions. Also, consumer demand is ever-evolving. Thus, it is critical that the 3PL you choose is capable enough to meet all your requirements. Whether it is pallet displays or reverse logistics, the 3PL provider should be able to meet all your fulfillment and warehousing requirements suitably.


When choosing a 3PL partner, it is imperative to choose a reputed one. A 3PL’s reputation is built on the satisfied customers it is serving. You must partner with a reputed 3PL that can find solutions to all the challenges you might face while fulfilling your orders using their team, network, and connections. For instance, since a 3PL has connections in the market, it can negotiate a better deal for you with the courier companies. Thus, you can deliver your orders on time while also saving some extra bucks.


3PL providers who have been in the business for a while have vast field experience and know how to provide functional supply chain and logistics services. They know the nitty-gritty of the market and logistics industry. They are stable and can adapt to the changes in the market. Thus, they can help you stay ahead of the competition.

You need to look for a provider who has been in the market for some time and has multiple fulfillment centers across the country. This will help decrease both the shipping time and cost. Also, this will help you build a brand reputation among your customers.

Customer Service

An efficient customer support service is crucial to building a relationship with your customers. And a 3PL who has invested in customer service would certainly know the importance of quality management for your brand.

A 3PL with quality customer service can identify your customers’ issues and resolve them in real time. It will also provide other beneficial services like shipment tracking. In a nutshell, they will offer all the services that will help make the logistics and fulfillment process less stressful while ensuring that your customers also get a delightful experience with your brand.


Technological advancements lead to better logistics services. The 3PL provider you choose should have tech-enabled fulfillment centers, so all the processes, from receiving an order to fulfilling it, are streamlined.

It is essential that your provider uses the latest technologies and has the best and most experienced team to meet your requirements. From offering sales channel integration services to having thoroughly equipped fulfillment centers, your 3PL should have it all.

Customized Solutions

Your eCommerce business can be a B2B, B2C, or retail distribution. You need to look for a 3PL that can offer customized solutions for your brand. And when it comes to customized solutions, the services you are getting should integrate with your supply chain seamlessly.

While packing orders, you might want to personalize your customers’ experience. A 3PL offering customized solutions can help build a brand among your customers by providing the same services that you want to offer to your customers.

Offer Same/Next Day Delivery

Top 3PL Service Providers

Shiprocket Fulfillment

Shiprocket Fulfillment is one of the most trusted 3PL service providers in India, and it has 45+ tech-enabled fulfillment centers across India. They will handle your inventory and pack and ship orders to 24,000+ pin codes in India and 220+ countries across the globe. Using their extensive courier distribution network, you can ship your orders using 14+ top courier partners.

You can also integrate your sales channels like Amazon and Shopify with Shiprocket Fulfillment and seamlessly process and ship your orders from a single platform. Global sellers planning to sell their products in India can easily trust Shiprocket Fulfillment with their order fulfillment process and grow their customer base. 


Stockarea provides on-demand warehousing solutions and 3PL services in major cities like Chennai, Bangalore, Hyderabad, Mumbai, Kolkata, Ahmedabad, and Delhi. Its 3PL offerings include storage service, cold storage, B2B fulfillment, eCommerce fulfillment, FTL service, reverse logistics, customs clearance, ocean freight, and value-added services. You can control your logistics through the cloud platform and set up your remote inventory based on their warehousing network.

Mahindra Logistics Limited

Mahindra Logistics provides end-to-end logistics services that help businesses reduce delivery times and offer better customer service to their customers. Their services include warehousing, transportation, in-factory logistics, freight forwarding, and value-added services. Mahindra Logistics has 17+ mn sq. ft. warehousing space and uses high-end technology that ensures optimum operations efficiency.

Final Thoughts

Choosing the best 3PL partner for your eCommerce business takes careful consideration. It should be based on stability, technological advancement, customer service, and customization.

Shiprocket Fulfillment
Oct 26, 2022 by Rashi Sood

4 min read

India’s Top 3PL Services International Businesses Can Rely On

October 14, 2022 by Rashi Sood - 4 min read

If you are an online business owner, you probably already know the importance of order fulfillment for efficient business operations. As your business grows, you will find it challenging to fulfill orders in-house. Focusing on product development, marketing, and building relationships with customers gradually becomes difficult while simultaneously fulfilling orders.

India’s Top 3PL Services

That’s where 3PL service providers come into play. They are experts in managing inventory, picking, packing, and shipping orders. They also help you manage return orders better. International businesses planning to expand in India can especially trust 3PL companies with their order fulfillment operations.

Let’s look at what you can expect from 3PL service providers and the top 3PL services you can rely on.

What is a 3PL Service Provider?

Third-party logistics or 3PL service providers help eCommerce sellers streamline their supply chain. Services offered by them commonly include inventory and warehouse management, order fulfillment, and managing returns. Partnering with them allows you to focus on your core business functionalities without worrying about fulfilling orders.

Instead of managing your warehousing or fulfilling orders yourself, you can partner with a 3PL and ship orders from their fulfillment centers. When a customer places an order on your sales channel, the order is directly shipped from the fulfillment center on your behalf. The process is straightforward, and you get access to a 3PL’s expertise. Meanwhile, you can focus on developing, marketing, and selling more products.

For many online businesses, 3PL providers have proven vital for their success.

Services Offered by Third-Party Logistics

The types of services offered by 3PL vary from one provider to another. In general, the following are the services provided by them:

  • Procurement: Procuring and storing goods and managing inventory.
  • Order Fulfillment: Picking, packing, arranging for shipping, and fulfilling an order.
  • Storage: Storing the inventory for short or long term.
  • Return Orders: Arranging for reverse logistics, managing return orders and adding them to the stock.

What to Expect from 3PL Service Providers?

Here are the benefits you can expect for your eCommerce business from a 3PL partner:

Cost Savings

3PL providers are specialized in inventory management and logistics. They have a comparatively extensive supply chain network and good know-how in the logistics sector. They can negotiate better deals for you and help save costs.

By outsourcing your order fulfillment process, you can save on overhead costs. Besides, you can also save on other expenses like infrastructure, warehousing, staff, and technology.

Access to Expertise

In today’s world, technology keeps updating frequently. It is tough to stay on top of the ever-changing technology and have expertise in all the operations. On the other hand, 3PL providers have the required knowledge and expertise in such operations. They are especially beneficial for international businesses that want to enter the Indian eCommerce sector. Also, they can help companies to enter a new market smoothly.

Improved Customer Satisfaction

With better fulfillment operations, customers will receive their orders on time, improving customer satisfaction. In return, this will lead to greater brand reliability and repeat purchases.

Business Growth (H3)

Reliable third-party logistics service providers help drive business growth by giving you access to new markets where you couldn’t establish your presence earlier. Serving customers in a new area without investing significant money in warehousing and equipment is one of the greatest benefits of 3PL providers.

Flexibility and Scalability

Another advantage of 3PL is that they offer flexibility and scalability by efficiently utilizing supply and distribution resources. Thus, when the sales are down, no money is stuck with unutilized resources. And during high demands, businesses can scale.

Top 3PL Companies in India You Can Trust

Shiprocket Fulfillment

One of the top order fulfillment & warehousing companies, Shiprocket Fulfillment offers end-to-end fulfillment services to 600+ sellers. It has 45+ warehouses across the country, and a delivery network spread across 24000 pin codes, with 17+ leading courier partners on board. Its features include efficient fulfillment services, low-cost shipping, and superior customer experience.

Blue Dart

Blue Dart has temperature-controlled solutions that are backed with reliable shipping solutions. It offers logistics services to 35000 locations in India and uses air transportation as its primary shipping mode. It has significant expertise in customs operations and is the best option for sellers looking for frozen, chilled, and ambient conditions to store products.


Delhivery offers multi-channel order fulfillment solutions to help online sellers improve the speed and cost-efficiency of their supply chain. Its services include distribution, inventory management, returns management, and temperature-controlled freight solutions. It serves various industries, including automotive, consumer, retail, electronics, industrial products, pharma, and healthcare.

Summing Up

Numerous 3PL providers are operating in India that global businesses can partner with. They all have different services on offer. Partnering with a 3PL will help you serve your customers better and take your business to new heights! 

Shiprocket Fulfillment
Oct 14, 2022 by Rashi Sood

1 min read

The Order Fulfillment Process [Infographic]

October 4, 2022 by Malika Sanon - 1 min read

An order isn’t fulfilled until and unless it is delivered to the end buyer. Order fulfillment includes critical tasks such as assembling the order and shipping it off to the customer.

The complete order fulfillment lifecycle comprises 8 significant steps, starting with receiving inventory and ending with the delivery of the product. Many businesses also include inventory management, supply chain management, order processing and customer service in the order fulfillment process.

Order Fulfillment
Oct 4, 2022 by Malika Sanon

5 min read

Best 3PL (Third Party Logistics) Companies in India

September 30, 2022 by Aayushi Sharawat - 5 min read

What do You Understand by Third-Party Logistics (3PL)?

Let’s first understand what third-party logistics is. The terms fulfillment center and warehouse are equivalent when referring to third-party logistics or 3PL. Order fulfillment businesses also provide many of the services offered by 3PL providers. These services include warehousing, inventory management, shipping, picking and packing and reverse logistics. 

Need For Third-Party Logistics Companies

Cost Saving

You will save on fulfillment costs and also get access to quicker deliveries. Thanks to the vast carrier network of a 3PL. Your shipment will always be protected because more carriers are available to bid on with a more extensive network.


A 3PL can handle both expedited and regularly planned shipments via multiple modes and channels accessible to them. Increased load consolidation, frequent backhauls, and efficient routing and distribution benefit shippers.

Risk Management

Your company is protected from fines and penalties by outsourcing the risks associated with transportation operations to a logistics service provider. They are aware of and abide by the laws at the state and federal levels. 

Technologically Advanced

A reliable 3PL uses powerful tech tools, including tracking tools, a transportation management system (TMS), and others. A 3PL gives you access to a solution that combines reporting and logistics management. To provide visibility on shipment statuses, cost summaries, and typical lead times. Thanks to centralised technology, decisions can be made using real-time and historical data analysis.

Operational Control

You will have more operational control thanks to a 3PL partner. 3PLs can give complete load and freight management visibility thanks to integrated systems and technology. To monitor your transportation management, you will receive regular reports and analyses. The client retains complete control.

Save Time

Businesses can save time and money by outsourcing transportation management. To improve the value of your supply chain processes, third-party logistics providers offer their expertise and resources, freeing up your time to concentrate on your company’s products, operations, and clients.

Some of the Best 3PL Companies in India Are:

1. Shiprocket Fulfillment

Designed to store, handle, pack, and transport orders for eCommerce retailers, Shiprocket Fulfillment is a trusted third-party logistics (3PL) service provider. They have fulfillment centres in Bengaluru, Delhi, Gurugram, Kolkata, Mumbai, and multiple other locations across India. You can effortlessly deliver orders across 24000+ pin codes with Shiprocket Fulfillment, thanks to a broad distribution network supported by 25+ top courier partners. Shiprocket Fulfillment provides 3PL services to various kinds of businesses, not just based in India but from all across the globe.

2. Stockarea

Businesses can create, configure, use, and replicate inventory bases using Stockarea throughout India. Using Stockarea’s cloud platform and as little as 100 square feet, businesses may set up their remote inventory base at any of their network warehouses. Including warehouse, shipping, fulfillment, and customs clearance, comprehensive 3PL services are available to businesses. Stockarea provides its clients with full-on-demand warehousing and logistics services.

3. Jayem Warehousing Pvt. Ltd.

Jayem warehousing has more than 25 years of experience in contract logistics. Additionally, they developed into a full-service 3PL supplier of end-to-end logistics services, offering warehousing, distribution, logistics, fulfillment, first mile, long haul, express, last mile, and packaging services. They provide various logistics services to clients in office automation, FMCD, FMCG, e-commerce, and retail industries out of more than 70 warehouses that run throughout 30 cities in India.

4. Allcargo Logistics

The logistics company Allcargo Logistics Ltd. offers international multimodal transport (LCL, FCL, and air), pan-Indian CFS & ICD operations, project forwarding & crane rental, e-commerce logistics, ship ownership, and contract logistics, among other services. It has a sizable worldwide network and numerous strategic international engagements. It works in 164 countries across 301 offices. 

5. Access Warehousing

This company leverages its outstanding operational experience to provide best-in-class services across an integrated global network, focusing on general business and the specialised needs of the automotive, consumer & retail, oil, healthcare, industrial & aerospace, and technology sectors. Over 200 committed workers around the country operate in different geographic clusters to provide organisational excellence and feasible solutions to the most challenging supply chain issues. They develop and execute industry-leading solutions in both freight management and contract logistics as one of India’s leading non-asset-based supply chain management companies.

6. FM Logistics

One of the prominent  3PL firms, FM Logistic India, oversees 90+ warehouses spread over 30+ locations, totalling more than 4.50 million square feet of warehouse space. FM Logistic India provides warehousing & distribution services for the FMCG, retail, automotive, consumer durables, E-commerce, engineering, telecom, and pharma sectors.

7. Mahindra Logistics Limited

To expand the company’s focus on logistics services for internal and external customers, Mahindra Logistics was established as a strategic 3PL. They specialise in helping businesses implement supply chain solutions by bringing together the best people, technology, processes, and practices.

8. ARK Supply Chain Solutions

Their goal is to become a customer-focused logistics company, which they want to achieve through ongoing technological advancement and more than three decades of expertise. With a total premise space of 500,000 square feet, their facilities comprise a fully operational third-party logistics set-up in Hyderabad, Bangalore, Vijayawada, Bhiwandi, Mumbai, Aurangabad, Pune, Vashi, Delhi & Ambala.

9. Baxi Group

Baxi Group’s unmatched 3PL services, which encompass several benefits, including inventory management, information systems, and reverse logistics, cater to clients across the nation and beyond, earning the company a reputation for excellence, confidence, and dependability. The organisation has reached out to the entire country of India thanks to a solid infrastructure that houses cutting-edge technology and is supported by a skilled and dedicated crew.


It takes careful consideration and significant study to select the best 3PL partner for your e-commerce business based on technological sophistication, customer service, stability, safety, customisation, omnichannel competence, etc. The rewards of choosing the best 3PL partner, however, are enormous. It will enable you to serve your consumers better and provide your company room to expand and build a good benchmark in the market.

Sep 30, 2022 by Aayushi Sharawat

7 min read

Reduce RTOs With These Packing Materials This Festive Season

September 9, 2022 by Debarshi Chakrabarti - 7 min read

reduce RTOs with these packing materials

The festive season is knocking at the door, and we know what that means for your business – a surge in orders. But with more orders, there come more hassles too. Mismanagement of time and resources, hasty work, poor packing of products and delivery delays during the season rush becomes a source of stress for businesses.

While brick-and-mortar stores deal with the seasonal rush in specific ways, it is different for ecommerce businesses. The chances of orders returning to origin are high, and the returned orders end up being deadstock. 

Inadequate Packing = More RTOs. There is a direct correlation between product packing and RTO orders. If the product is packed improperly, there are higher chances of it getting damaged, thus, an increase in RTO orders. Quite simple.

Difference Between Packing & Packaging

Often used interchangeably, these terms are not quite the same. There is a difference between the two. While packing refers to the layers inside the box to protect the product from damage, the packaging is done to the parcel or orders shipped to the customer. These processes overlap at certain points and purposes but have distinct roles.


  • It is the process of making a container or box suitable for a product to ensure safe transportation and storage. 
  • Packing is a material used to cover a product and stop it from moving around and getting damaged.
  • Packing prevents the product or items from breakage, leakage, pilferage, etc.
  • Different methods used in packing are wrapping, cushioning, weatherproofing and sealing. 
  • Common materials used for packing are bubble wrap, cardboard, cellophane, foam packaging etc.


  • It is the designing and manufacturing of an attractive box or bags using which the products are packed, stored and made ready for transportation. 
  • Packaging is an essential tool in marketing for boosting sales.
  • Besides protecting the product from damage, good packaging also engages the customers.
  • Businesses use packaging to engage and build a visual relationship with customers.  
  • There are two types of packaging – primary and secondary. 
  • Marketers use primary packaging to sell the product to end customers.
  • Secondary packaging is used to transport the product from one place to another.
Same/Next Day Delivery

Why Is Proper Product Packing Important?

For Protection

The main and the most apparent reason for packing a product is for its protection against damage, breakage and pilferage. Packing gives the product a cushioning and a snug fit inside the box, so it does not stay loose or rattle during storage, handling and transportation. The suitable packing material also shields the product directly from heat, humidity and other factors that might damage the product.

For Safety

In logistics, mistakes happen, and unforeseen problems arise. Despite proper packing, a product may break or get damaged. Choosing the suitable material to pack can be the difference between safe return/ disposal or a disaster waiting to happen. 

For example, if you sell glass vases, it is best to wrap the vase in paper or bubble wrap and then put it inside the box with other dunnage. This way, even if the glass breaks, the shards will still be held in the paper and minimise the risk of cuts when the customer tries to take the product out of the box. 


Businesses are trying to reduce their carbon footprint, and proper packing is a crucial aspect of that. Using recyclable packing materials takes this one step further and positively impacts your customers’ minds. This affects the brand, the product and the business overall. Switching from heavy-duty plastic wrapping to dried leaves and using paper packing instead of styrofoam blocks are some ways companies are trying out these small but effective changes.

Common Types Of Packing Materials 

Air Bags

These are plastic bags or pillows filled with air and sealed tightly to offer protection to products. It works as a space filler for shock absorption and damage protection.

Bubble Wrap

This is the most common type of packing material used by businesses. It is lightweight and is used to wrap fragile items like glass, ceramics etc. Companies can reuse this material if the bubbles remain unpopped.

Dried Leaves

In recent years, there has been a rise in the use of dried leaves as a cheap and eco-friendly alternative to plastic. Leaves from bamboo, banana, and coconut trees are used for packing. They work similar to paper but require less processing.

Paper Honeycomb 

Paper honeycomb is another eco-friendly packing material. It has strength and rigidity because of its unique form of hexagonal-shaped cells. This material is lightweight and has seven times the strength of traditional cardboard.

PE Foam

Polyethylene foam is a durable and versatile material that is used for packing. These are dense materials that can be used as rolls, buns, sheets or custom cut to fit the product. 

Styrofoam Pellets

Also known as packing peanuts or foam popcorn, these are loose-fill packaging and cushioning materials used to prevent damage to fragile objects during shipping. They are shaped to interlock when compressed and free flow when not compressed.

Kraft Paper

This material is made of recycled paper that is typically crinkled and stuffed into packages. It is popular as it is eco-friendly, inexpensive, reusable and effective against damage and shock.

Corrugated Paper

Corrugated paper is made from layers of brown wrapping paper laminated together and used as a flat, thin sheet.  It has more strength and durability than Kraft paper and offers a better packing finish to the product.


Also known as stretch polystyrene, thermocol is a popular choice as a lightweight packing material.  Although not the most eco-friendly, this material is known for its strength, energy absorption capacity and cushioning effect. 

Fiber Packing

Fiber packaging can be made from different materials. These include recycled newspaper, cardboard, or natural fibers such as wood pulp, bamboo, bagasse, and wheat straw. Known as pulp packing, these materials are made with renewable resources, compostable, and completely biodegradable.

Packing Tips For eCommerce Businesses 

  • Choose suitable materials for packing your products. When packing, consider the product’s weight, shape, size, fragility and value and choose the material accordingly.
  • Pack each item individually. Do not leave any space, but do not overfill your box or container. 
  • Keep sufficient cushioning. Having insufficient fillers will have the product to bounce around in the box during delivery. Overstuffed boxes, on the other hand, can burst open during delivery.
  • After packing your product/s, seal the box properly. Use the H-Taping method to close the boxes for the best sealability. Use brown tape or duct tape.
  • If you cannot manage the packing, it’s best to take help from a 3PL provider like Shiprocket Fulfillment than struggle with in-house packing and packaging. 


Proper packing can save businesses a lot of hassles. The festive season will bring a rush of orders, and it can be challenging to manage all of them properly. With these tips, businesses can manage their packing effectively and reduce product damage, breakage or spillage, reducing the overall number of  RTO orders. These practices will help prevent damage to your product when shipping and can save you money on replacing damaged goods. Appropriate packing improves customer experience and results in a strong brand with satisfied customers.

Scale Your Business
Sep 9, 2022 by Debarshi Chakrabarti

6 min read

Ultimate Guide To Delivery Route Planning

August 12, 2022 by Srishti Arora - 6 min read

When running an ecommerce business, fast and efficient delivery is critical. It is imperative for improving the customer experience, but it also minimizes delivery costs and increases delivery efficiency. This is why delivery route planning must be a significant part of your eCommerce fulfillment process. Delivery route planning is a new concept, but it’s catching on quickly. eCommerce companies of all sizes can be crucial.

Delivery route planning is not easy for ecommerce businesses, especially for companies with multiple warehouses and delivery routes. You might think your delivery management process is simple as an online retailer. You send a box to a delivery service, and they get it to the customer on time. However, a lot goes behind the scenes to ensure timely delivery at the best rates. Otherwise, you might end up spending more. 

Let’s look at delivery route planning and how you can utilize it more effectively for your eCommerce business

What is Delivery Route Planning?

Delivery route planning is a process that involves choosing an optimal delivery route to ensure customers’ orders are delivered quickly and in the most cost-effective way possible.

It’s an essential part of logistics operations and can be challenging. Businesses invest heavily in delivery route planning to make it easy to plan deliveries efficiently.

Importance of Delivery Route Planning

Delivery route planning is a critical factor in the success of your business.

As you expand and improve your company, you must ensure timely and accurate deliveries. By utilizing delivery route planning software, companies can conveniently track delivery personnel in real-time and access data that can help them with future planning and optimization. This allows you to increase productivity, optimize routes on demand, and scale operations.  

Last-mile delivery is the most expensive part of your eCommerce fulfillment supply chain. Business owners need to optimize this process to minimize costs and maximize customer satisfaction. Delivery route planning is essential because it allows you to meet customer expectations and calculate shipping costs accordingly.

Courier companies with fulfillment providers like Shiprocket Fulfillment regularly utilize delivery route optimization software to make informed decisions about every shipment they deliver. That is how they prioritize different deliveries and successfully have a high success rate in record time. 

Shiprocket Fulfillment

How Can You Plan Delivery Routes?

Plan for Ahead

Regarding delivery route planning software, you need to be able to plan. This is important because it will give you ample time to plan your deliveries while accounting for each customer’s preferred delivery option. 

Your business may have many delivery options for customers, but only one of them will be the most efficient way to get your products from point A to point B. Before you start planning your deliveries, be sure to consider all of your options. You might have several different ways of delivering packages, including same-day and next-day delivery. You’ll also need to consider whether or not there are any restrictions on where you can have packages. These factors will affect how long it takes to get a package from one place to another and how much money it costs.

Communicate With the Driver

Although we all love technology and automation, it’s important to remember that humans are still involved in the process. This means that when you have a system in place, there should be seamless communication between you and the delivery driver. If the driver has any doubts about the journey, you’ll be able to address them immediately. It also means that if there are potential delays or unexpected setbacks in the delivery process, you’ll be notified immediately, and you can provide solutions and suggestions for rerouting deliveries around those issues.

Use Optimization Strategies

Delivery route planning software is a must-have for any company that relies on delivery services. Planning your delivery routes manually is time-consuming and inefficient. With route optimization software, you can automate your delivery planning process and save time and money. Using route optimization software will help you save time and resources while reducing delivery costs by reducing fuel use. It also optimizes routes based on real-time information, such as sudden changes in weather or unexpected setbacks. Ensuring your deliveries are handled efficiently is vital to maintaining customer satisfaction—saving money in the long run!

Things to Look For in a Delivery Route Planning Software

Budget Friendly

One of the most important factors to consider when choosing a delivery route planning software is its cost. If you’re trying to cut down expenses, the last thing you want is a complicated system that puts your drivers in the middle of their routes with no way out. 

The app should be able to handle your company’s unique needs, whether it’s just one driver or multiple drivers per route. In addition, the program should allow you to manage courses and quickly create new ones as needed.

Efficient Features

When looking for delivery route planning software, you want to ensure it has all the features you need.

It’s essential to consider the features offered by the app to find one that will work for your business.

Some essential features are optimized route planning, real-time tracking, smart work allocation, dynamic rerouting, and electronic proof of delivery.

Good Track Record

When choosing a delivery route planning software, there are many things to consider. A good track record is one of them. Here are some questions to consider – 

  • Are your contemporaries using this product?
  • Do they have satisfied customers?
  • What do their customers think?

You want to ensure that the company has a proven track record of satisfied customers and that other businesses in your industry are utilizing it. It’s also essential to see what people say about the product and any case studies available.

Final Thoughts

Planning your delivery routes can be challenging and time-consuming, which is why using route optimization apps can help streamline the process and save time and money. While several expenses come with using delivery apps, such as installation training and the cost of the app itself, it’s important to weigh those costs against the app’s advantages. Some companies will see savings immediately, while others may need to conduct a complete cost analysis to determine if they are getting their money’s worth.

Shiprocket Fulfillment
Aug 12, 2022 by Srishti Arora