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Warehouse Management Systems Explained: Types and Benefits


Danish Khan

Content Writer @ Shiprocket

July 7, 2023

11 min read

A warehouse management system (WMS) is crucial for efficient warehouse operations, streamlining and optimising complex processes. WMS is essential for meeting the demands of fast, accurate, and timely shipping while minimising costs and maintaining quality. By implementing a WMS, businesses can improve inventory accuracy, optimise space utilisation, reduce manual errors, enhance labour productivity, and provide an exceptional customer experience. Embracing a WMS is the key to unlocking the full potential of a warehouse and staying ahead in today’s competitive market.

warehouse management system

Definition of a Warehouse Management System (WMS)

A WMS is an indispensable tool for effectively managing and optimising warehouse operations. It is a trusted companion in the complex world of logistics and distribution. A WMS software application empowers businesses to execute warehouse operations precisely and efficiently. It ensures accurate inventory management, cycle counting, task interleaving, and wave planning. A WMS is not just a software application; it’s a strategic partner that enables data-driven decisions and guides businesses through the complexities of warehouse layout. 

Functions and Role of WMS

Here are the key functions and roles of a WMS:

Inventory Management

A WMS provides real-time visibility into inventory levels within warehouses and during transit, allowing effective tracking and management of stock.

Picking and Packing

WMS software optimises the picking and packing processes, guiding warehouse personnel through efficient routes and methods for order fulfillment.

Receiving and Putaway

A WMS facilitates the smooth handling of goods and materials upon arrival, tracking the receiving process, ensuring accurate inventory counts, and providing guidelines for proper putaway to optimise storage space.

Resource Utilisation

WMS systems optimise resource allocation, including labour, equipment, and storage space. They provide insights and analytics for efficient resource planning and utilisation, enhancing overall operational efficiency.

Analytics and Reporting

WMS software generates comprehensive reports and analytics on warehouse metrics such as inventory levels, order accuracy, and productivity. These insights empower management to make data-driven decisions and identify areas for process improvement.

Warehouse Space Management

A WMS helps efficient space utilisation by providing insights into bin locations, suggesting optimal storage locations, and ensuring proper placement of goods to minimise unnecessary movement.

Order Fulfillment

A WMS streamlines order fulfillment processes, ensuring accurate and timely picking, packing, and shipping of goods. It helps maintain order accuracy, tracks order progress, and enables faster order processing, improving customer satisfaction.

Integration and Visibility

A WMS integrates with other systems to provide end-to-end visibility and seamless data flow across the supply chain. It ensures accurate and up-to-date information on inventory, orders, and shipments.

Workflow Optimisation

A warehouse management system enhances operational efficiency, reduces errors, and minimises delays. It enables streamlined processes, improves order cycle times, and increases overall productivity within the warehouse.

Compliance and Traceability

WMS systems ensure compliance with regulatory requirements and enable traceability of goods throughout the warehouse. They provide audit trails, track expiration dates, and manage lot and serial numbers, ensuring adherence to quality standards and facilitating product recalls if necessary.

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Integration with Other Systems

Integrating a WMS with other systems becomes crucial for optimising your processes, streamlining workflows, and gaining a competitive edge. 

Integrating your warehouse management system with your Enterprise Resource Planning (ERP) system opens up opportunities. By synchronising these two critical systems, you establish a real-time data flow and enable seamless communication between your warehouse operations and other departments, such as finance, procurement, and sales. Moreover, you can effortlessly track inventory levels, monitor order statuses, and manage financial transactions, ensuring that your entire organisation operates in perfect harmony.

Imagine the power of integrating your WMS with a Transportation Management System (TMS). It can revolutionise your supply chain by optimising transportation routes, reducing shipping costs, and improving delivery timelines. Real-time data exchange between these systems empowers you to allocate resources efficiently, track shipments, and ensure on-time deliveries, ultimately enhancing customer satisfaction and loyalty.

Your warehouse management system integrates with your Customer Relationship Management (CRM) system, empowering you to build long-lasting customer relationships and drive revenue growth.

Furthermore, integrating your WMS with an Electronic Data Interchange (EDI) system can revolutionise your communication with suppliers and partners. You can easily automate order processing, track shipments, and manage inventory levels through seamless data exchange. It eliminates manual errors, reduces paperwork, and accelerates overall supply chain processes, enhancing efficiency and collaboration.

Another exciting avenue to explore is integrating your Warehouse Management System with a Business Intelligence (BI) platform. By consolidating your operational data and harnessing the power of analytics, you can gain valuable insights into key performance indicators, identify trends, and make data-driven decisions. It empowers you to optimise your warehouse processes, improve resource utilisation, and uncover hidden opportunities for growth and optimisation.

Types of Warehouse Management Systems

Listed below are the primary types of warehouse management systems:

Standalone Warehouse Management Systems

Standalone WMS solutions are independent software applications designed to optimise daily warehouse operations. These systems enable efficient monitoring and control of the supply chain flow, from the arrival of goods to their departure from the warehouse. However, they may need more integration with other business systems, requiring manual data entry and potentially leading to inconsistencies.

WMS as a Module in Supply Chain Management (SCM) Software

Some businesses prefer to incorporate a warehouse management module within their broader supply chain software. It allows for a more integrated and holistic view of the entire supply chain. With SCM-integrated WMS, you can benefit from synchronised data and improved visibility across different departments. However, the functionality and depth of the WMS module may vary depending on the SCM software provider, and it may offer a different level of specialisation than standalone WMS solutions.

WMS as a Module within an ERP System

ERP-integrated WMS solutions offer the advantage of seamless data flow between warehouse management and other business functions, such as finance, procurement, and inventory management. It enhances operational efficiency and provides a centralised platform for comprehensive business management. 

Cloud-Based WMS

These have gained popularity due to their scalability, affordability, and ease of implementation. These systems are hosted on remote servers and accessed through the internet, eliminating the need for on-premises infrastructure and reducing IT maintenance efforts. Cloud-based WMS offer flexibility regarding data accessibility and can be easily integrated with other cloud-based business solutions.

Common Features of Warehouse Management Systems

Common features of a warehouse management system are listed below:

  • Inventory management: A warehouse management system provides real-time visibility into your entire inventory, including stock levels, location tracking, and stock movement. It allows you to manage stock and ensure accurate inventory counts efficiently.
  • Order fulfillment: WMS software helps streamline order fulfillment by optimising picking, packing, and shipping operations. It enables you to prioritise and track orders, reducing errors and improving order accuracy.
  • Analytics and reporting: WMS systems provide comprehensive analytics and reporting capabilities, allowing you to monitor key performance indicators (KPIs) and gain insights into warehouse operations. You can track metrics like order fulfillment rates, inventory turnover, and resource utilisation to make data-driven decisions and identify areas for improvement.
  • Integration with supply chain: WMS software integrates with other supply chain management systems, such as transportation management and inventory planning, to create a seamless flow of information across the supply chain. This integration enhances visibility and coordination between different functions, enabling efficient supply chain operations.
  • Automation and workflow optimisation: Modern WMS systems offer automation features like barcode scanning, RFID technology, and automated guided vehicles (AGVs) to streamline warehouse processes. Automating routine tasks and optimising workflows can reduce manual errors, increase productivity, and achieve faster turnaround times.
  • Cloud-based capabilities: Some WMS systems are delivered as cloud-based solutions, offering advantages like easy deployment, accessibility from anywhere, and automatic updates. Cloud-based WMS eliminates the need for on-premises infrastructure and provides scalability and data security.
  • Labour management: WMS systems include labour management features to optimise workforce productivity. They provide tools for labour planning, performance tracking, and incentive management, enabling you to manage and motivate your workforce effectively.
  • Returns management: A WMS often incorporates features for managing reverse logistics and handling returns. It helps streamline receiving, inspecting, and restocking returned products, improving efficiency and customer satisfaction.

Cloud-Based WMS

A cloud-based warehouse management system revolutionises managing your inventory and streamlining your operations. It’s advanced capabilities and seamless integration empower you to optimise your supply chain, enhance productivity, and meet the ever-changing demands of the modern business landscape.

With a cloud-based WMS, you can effortlessly track and manage your stock levels, ensuring you have the right products at the right time to fulfill customer orders. It provides real-time updates on inventory status, allowing you to make informed decisions and prevent stockouts or overstocking.

One of the key advantages of a cloud-based WMS is its scalability. As your business expands, the system can easily adapt to accommodate increased inventory volume, multiple locations, and changing customer demands. You can scale up or down as needed without the hassle of hardware upgrades or software installations.

A cloud-based WMS frees you from the constraints of on-premises infrastructure. With remote servers managed by the WMS provider, you can access the system from any device with an internet connection. It enables you to manage your warehouse operations on the go, whether in the office, on the shop floor, or remotely. 

Implementing a cloud-based WMS also brings significant cost savings. You eliminate the need for upfront investments in hardware and software licences and the associated maintenance and upgrade costs. Instead, you pay a monthly or annual fee based on the agreement with the vendor. 

Furthermore, a cloud-based WMS offers seamless integration capabilities with other business systems. Whether it’s your enterprise resource planning (ERP) system, supply chain management (SCM) software, or accounting tools, the WMS can integrate with these systems to create a unified and efficient workflow. It eliminates manual data entry, reduces errors, and improves accuracy and reliability.

Benefits of Implementing a WMS

Here are the key benefits of implementing a WMS:

  • Increased efficiency: A WMS automates processes, reducing errors and saving time. By optimising workflows and eliminating manual tasks, you can significantly improve efficiency and productivity within your warehouse.
  • Enhanced inventory management: With a WMS, you gain better visibility and control over your inventory. It lets you track stock levels, monitor product movements, and accurately manage stock locations. This visibility helps prevent stockouts and overstocking and improves order accuracy.
  • Cost savings: A WMS optimises space utilisation and lowers operating expenses. Organising your warehouse layout maximises storage capacity, reduces wasted space, and cuts overhead costs. Additionally, improved inventory management prevents excess inventory and reduces carrying costs.
  • Streamlined order fulfillment: With a WMS, you can streamline the order fulfillment process, ensuring accurate and timely deliveries. The system enables efficient picking, packing, and shipping operations, minimising errors and improving customer satisfaction.
  • Increased security: Implementing a WMS enhances warehouse security by implementing access controls and tracking inventory movements. It helps prevent theft, unauthorised access, and loss of inventory. You can identify discrepancies and take appropriate action by maintaining accurate records.
  • Accurate demand planning: With a WMS, you can gather accurate data on inventory levels, order history, and customer trends. This data enables better demand forecasting and planning, ensuring you have the right stock levels to meet customer demands while minimising excess inventory.
  • Customer satisfaction: By improving order accuracy, reducing delivery times, and providing real-time visibility into order status, a WMS enhances customer satisfaction. Satisfied customers are more likely to become repeat customers and recommend your business to others.


By embracing a robust warehouse management system, you unlock the power to streamline processes, enhance efficiency, and exceed customer expectations. WMS is your trusted ally, empowering you to automate operations, optimise inventory control, and achieve faster fulfillment. From orchestrating inventory movements to guiding order picking and shipping, a WMS is the cornerstone of your warehouse operations. With a well-implemented WMS, you can unlock the potential to thrive in the competitive market, ensuring customer satisfaction, minimising errors, and driving business growth.

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Frequently Asked Questions(FAQs)

What are the four types of warehouse management systems?

The four types of warehouse management systems are standalone, as a module in supply chain management software, as a module within an ERP system, and delivered as a cloud-based system.

What are the six key elements of WMS?

The six key elements of a warehouse management system include inventory management, order management, labour management, space utilisation, transportation management, reporting, and analytics.

What is the difference between SAP and WMS?

The difference between SAP and WMS is that SAP is an enterprise resource planning software that encompasses various business processes, including warehouse management. At the same time, WMS focuses explicitly on managing and optimising warehouse operations. WMS can be a standalone system or a module within an ERP system like SAP.

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Danish Khan

Content Writer @ Shiprocket

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