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Warehouse Automation: Benefits for Your eCommerce Business


Malika Sanon

Senior Specialist @ Shiprocket

December 21, 2022

5 min read

Warehouse automation is the process of automating the overall operations of the warehouse. As a result of automation, businesses usually eliminate labour-intensive duties that involve repetitive physical work and manual data entry analysis. 

warehouse automation

For example, workers may load autonomous mobile robots with heavy packages in a warehouse. The robot moves the inventory from one end of the warehouse to the shipping zone, and the software records the movement of that inventory, keeping all records up to date. These robots improve this task’s efficiency, speed, reliability and accuracy.

Also, this doesn’t mean that robots are taking over or stealing workers’ jobs. Instead, companies are taking advantage of the accuracy and speed of machines and their ability to make warehousing tasks more efficient, as robots can work for long hours continuously without breaks. Some warehouse automation setups do everything from unloading the trailer to fulfilling orders. However, humans are also involved in the whole process as they are the ones who manage these robots.

Let’s take a look at the various types of warehouse automation, how it works, and the key benefits of implementing automation technology in the warehousing process. 

6 Types of Warehouse Automation

Technologies that help human workers or handle tasks on their behalf fall under warehouse automation. The warehouse has many complex functions that need to be accomplished efficiently. These tasks majorly involve managing inventory and distributing goods. 

Warehouse automation solutions also vary per the warehouse and business requirements.

1. Goods-to-Person Technologies

Goods-to-person solutions usually involve robots or machines that bring materials to workers for packing and assembling. It involves using machinery such as cranes or vehicles to pick up materials in the warehouse. GTP includes automated storage, retrieval solutions and conveyor systems.

2. Pick-to-Light Systems 

These systems use barcodes and LED lights to help workers collect items to fulfill orders. Pick-to-light systems enable humans to work more efficiently. They help in reducing walking and assisting pickers in locating objects faster. 

3. Voice Picking & Voice Tasking

Voice picking or voice tasking solutions add communication into the complex warehousing process and make it easier for the order pickers. Pickers and taskers communicate through wireless headsets to coordinate moving and picking tasks.

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4. Sorting Systems

This involves sorting direct systems items to the right locations or to the correct bins by using various technologies that identify and separate items directing them to specific areas for returns processing to picking zones or packing stations.

5. Collaborative Mobile Robots 

Collaborative mobile robots offer numerous benefits, including flexibility, reliability, scalability, reduced walking time and increased productivity. Collaborative mobile robots work alongside humans to enhance picking accuracy and productivity, guiding associates through the picking process. Some collaborative mobile robots, like 6 River Systems’ Chuck, optimize picking routes and tasks based on the warehouse status and work priorities. 

6. Drones

Drones are technically robots, but most lack advanced onboard computers. Drones are mostly used for inventory management, equipped with barcode scanners to conduct inventory counts and alert warehouse staff to products needing restocking or items located in the wrong storage locations. Some warehouse automation companies are exploring the use of drones for deliveries, as well.

Benefits of Warehouse Automation for Businesses

warehouse automation

There are numerous benefits of having a comprehensive automated warehouse system. Modern-day warehousing technologies are comparatively flexible and scalable. Warehouse operators can rent additional robots to accommodate increased demand during the peak season, returning them when the demand returns to normal.

Collaborative mobile robots don’t need infrastructure changes, unlike the conveyor systems, so they are easier to implement. Here are the other benefits of warehouse automation:

  • Minimise human mistakes
  • Enables the maximum utilisation of resources  
  • Enhanced customer service
  • Low handling and storage costs
  • Improved data accuracy  
  • Lower inventory loss
  • Efficiency in material handling
  • Improved order fulfillment rate

What processes or areas need to be automated to reap the maximum benefit of a suitable warehouse automation solution? 

  1. Receiving area: Integrated software-driven mobile devices can be used to capture data in the warehouse’s receiving area quickly. This data is processed and stored for use in the automation of downstream and upstream workflows. 
  1. Putaway: Putaway is the process of moving products from receiving areas to storage. This process has to be automated so that the receiving area is cleared for the next consignments that arrive. 
  1. Picking: This is the most costliest of the manual processes in a warehouse. Deploying solutions like GTP systems and autonomous mobile robots can enhance the speed and efficiency with which products are shifted from one area to another. 
  1. Sorting: Automated sortation and  AS/RS (Automated Storage or Retrieval System) will eliminate manual warehouse inventory sorting, storage, and retrieval processes, which is often a confusing task. This will improve quality control. 
  1. Restocking: Automated inventory tracking and cycle counting will ensure the automatic triggering of order requests when a stock level falls below the required normal. By automated restocking, inventory is not overstocked, and losses due to spoilage/theft are controlled. 
  1. Packaging: To minimise losses due to wrong packaging material and sizes, automation is used. It will detect the size and type of product to find the best shipping package. This ensures the best protection for the product.
  1. Shipping: Businesses should automate the shipping preparation process. Automated shipping systems use conveyors, dimension sensors, scales, software, etc. These help to find the best carriers with low prices and also apply labels to consignments.

Final Thoughts

Investing in a warehouse automation solution is a wise financial decision that’ll help save money by reducing errors and injuries and increasing productivity. Flexible warehouse automation solutions are cost-effective and offer easy onboarding and faster ROI compared to older, outdated automation technologies.

You can also partner with third-party logistics solutions like Shiprocket Fulfillment where you will not only have access to a warehouse automation solution but a plethora of other services as well. You can store your inventory in their tech-enabled fulfillment centers across the country and offer one-day and two-day delivery options to your customers.

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